Question about Sony Playstation 3 (PS3) Console

3 Answers

Discs are not reading. everything else seems to work. Internet, pictures,music all work. games and dvds are not showing up at all.

Posted by on

Ad

3 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 64 Answers

There is no currently fix for this, sadly.

it is the latest update (3.01) thats been screwing peoples Blu-Ray drives badly.

theres only 3 things i can advise you to do.

1. call sony and send it to them so they can fix it (not free).
2. get a new lens and change it yourself.
3 hang in untill sony sends out something that gonna fix it.

and personally im choosing option 3, since its sony who screwed it up, and not me, and i dont feel like paying sony a fee for fixing my ps3 they broke.. but thats just my point of view.

(yes i got the same prob myself)

Posted on Oct 04, 2009

Testimonial: "Thanks still in warrenty so gonna send it to sony."

  • NemisizZ Oct 07, 2009

    Well i had to replace my laser unit to make it work again.

    I cant say what the problem can be with the slim, a faulty laser could be it, but im not sure since your laser type is a newer model than the one i had.

    If you have the slim, then you still have warrenty on it, and if i was you id hit the store and have it replaced right away, or atleast have it send to service so they can fix it on your warrenty so you dont have to pay.

    to people who's warrenty is out theres only one solution, get your lens replaced. at first i thought it was a firmware problem, but now that i replaced my laser i can see its not a firmware issue, but may be caused by it when it updated the system.

    so the final solution is : Replace the laser unit.


  • NemisizZ Oct 10, 2009

    Well beleave it or not, my ps3 worked with no issues what so ever, and then i updated to 3.00/3.01 and that killed my lens,
    and im pretty sure it can happen to a slim also.

    i even tried cleaning it with no luck, only thing that worked was that i replaced my lens, so it is not firmware related, its safe to replace the laser unit, cause if it was a firmware issue, then the new lens would fail to.

    so the issue IS caused by the update, but it does not ruin your firmware.

    If you still have warrenty then send it to sony, else find a workshop where they can fix it for ya if your not up for the task yourself. :o)


×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 17 Answers

Are you sure it might not be dirt on the lense?
http://www.ps3guide.info/fix-common-problems/the-dirt-on-blu-ray-lens

Posted on Oct 05, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have a similar problem, my ps3 not read de blu-ray disc since 3.01 update. When sony sends a fix for it?

Posted on Oct 05, 2009

  • mabc360 Oct 05, 2009

    No, my ps3 slim is brand new. Im sure that is not the lense because before the 3.01 firmware update everything was fine.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Our ps3 can play videos and do everything else exept for play games


You may have noticed that this has happened over time, and you play video games much more than you play dvds. Here are some steps you may trouble shoot with:

1.Try updating the firmware by simply connecting to the internet.
2.If the above solution did not work unfortunately, your laser diode for reading Game Discs may have burned out. Try taking it to a store, which fixes video games consoles near you. Ask to either replace the laser diode, the whole disc reader all together, or to try pot calibrating the diode.

Dec 30, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I have a 40GB ps3 and when i put mlb 10 the show in from blockbuster(rented)the ps3 did not read the disc, although it does read DVDs and has internet access working. What should I do?


Blockbuster "Cleans" their DVDs/BlueRay Discs/Etc....

.......Using a Buffer-type device to basically rub all the scratches off........
and fill them in as well.........

........So.........

Just take the disc back and ask for a new or better copy to rent........they won't charge you again and they'll extend your rental days to accomodate your inconvenience.
That Should Solve The Problem!

Please Rate Me & fill out a quick testimonial, k.

Thank You! I appreciate it.

Mar 08, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My xbox 360 only pays old games(like pgr3) and not new games(like need for speed shift)


The laser in your XBox 360 is probably going out. When lasers start to fail, the first discs that stop reading are newer, dual layer, discs. Single layer discs will still read. As the laser wears out, single layer DVDs will stop reading but CDs will continue to read. Eventually, everything will stop reading and the laser will die.

You can find lasers for the XBox 360 all over the internet. Installing them isn't easy though.

Oct 03, 2009 | Microsoft Xbox 360 Console

1 Answer

My ps2 doesnt read some games


U REALLY NEED TO CLEAN CONSOLE W/A CLEANIN DISC AVAILABLE AT ANY STORE ..THE ONES FOR CD PLAYER WORK JUST AS WELL

Jul 15, 2009 | Sony PlayStation 2 (PS2) Console

2 Answers

Playstation not reading any of my disks.


Playstations are not my forte, but judging by the symptoms, it looks like that drop either destroyed the disc drive, or damaged the connection between the disc drive and the motherboard.

If you feel confident, you can try disassembling the unit , and trying to diagnose the problem (check all leads, look for broken solder joints) and remedy it.

If you don't want to, or can't disassemble - Your best bet is a replacement unit or a professional repair.

Jul 07, 2009 | Sony PlayStation 2 Slimline Console

2 Answers

PS3 wont play games but will play DVD, Blue Ray


You seem to have alot of problems with your console.

Jun 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Wont load games


sounds like it could be a dirty lens buy a lens cleaner disk (bout 10 bucks) this should fix your problem

May 28, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

DVDs and BDs won't play on my PS3 80gb


Chances are it's a hard drive saving problem, since it can still read blu-ray games.If this really bothers you, then save all data you want to save (game data, game saves, music, photos, etc.) then do a complete system restore, update again if it's still doing it then you know it's a HDD problem. But if it's still under warranty call up sony and they will set up with a fixed unit.

Jan 24, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

No game disc read


Are you using games from the same region? It kinda sounds like your laser is dead or dying.

Sep 12, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

A PLAYSTATION 3 PROBLEM - HELP!


The Playstation 3 is very complex.Best thing to do is send in to Sony and have hem do it.

Feb 25, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

370 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Zhenya Ogorodnikov

Level 2 Expert

218 Answers

shaun taylor

Level 3 Expert

1525 Answers

marley mcelhinney

Level 3 Expert

490 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...