Question about Lexmark Z31 InkJet Printer

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Lexmark z31 printer will not stop printing

How can i cancel the printing process? my lexmark z31 printer will not stop printing. everytime i turn it on, it prints all kinds of old stuff. how can i cancel what it is continuing to print?

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  • 191 Answers

Disconnect printer cable from PC. Power off printer and unplug power cord from outlet. Wait 15 seconds. Press the power button as if to turn on with unit still unplugged. Plug back into outlet and turn on printer.

Before reconnecting to PC, check the printer's queue status. Start, Control Panel, Printers. Select the printer by double clicking to open queue status. Select any remaining documents and choose cancel from document menu bar.

Bret
1-2-1ComputerServices

Posted on Oct 04, 2009

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Posted on Jan 02, 2017

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1 Answer

Why is the light flashing on the right side


If the light flashing is the "light bulb like button" or the "Ready/Light" button, it means that either the printer is:

• The printer is busy receiving and processing data or printing.
• The printer is printing a directory, font list, menu settings pages, or Print Quality Test Pages.


If it's Busy:
• Wait for the message to clear.
• Press and release Cancel to cancel the print job.
• Press and hold Cancel to reset the printer.


If it's printing a directory, a font list, menu settings pages, or Print Quality Test Pages:
• Wait for the pages to print. The Busy message is displayed as the pages print. The Ready light is on when the
printing stops.
• Press and release Cancel to cancel printing.
• Press and hold Cancel to reset the printer.

Jul 31, 2012 | Lexmark E250dn Laser Printer

1 Answer

Will only print on quick print not on normal or photo


The problem could be due to your computer's Print Spooler or a possible firewall issue blocking the required processes for printing. Try the steps below to fix the problem:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.


However, if this is a firewall issue, please refer to this article from the Lexmark website on Processes (Executables) Utilized by Inkjet Products; A Brief Description of Their Function. Follow the steps in the article on how to allow the required process for your firewall.

Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.

Nov 15, 2011 | Lexmark X6570 InkJet Printer

1 Answer

I have a Lexmark S504 wireless multifunction printer. I can print a test page but a can't print anything from any application. The Windows print page window comes up and if you click OK it appears to...


It could be a printer driver issue. Please follow the steps below to fix the problem.
First, clear the print queue from any stuck print jobs. You can do the steps mention - going to Services and stop the print spooler, delete the files in the spooler folder and then restart the service.
Second, delete the existing Lexmark Interpret S405 printer driver. On your computer, go to Start menu > Programs > Lexmark > Uninstall. After the uninstall process, reboot your pc when prompted.
Third, visit the Lexmark website to download and reinstall the Lexmark Interpret S405 printer driver. Select the version of your Windows operating system. Download and execute the file. Follow the instructions on your computer screen.
After the reinstall process is successful, try to print again to verify that the problem is fixed.

Sep 07, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

I have a lexmark x3400 printer and a windows 7 operating system. The current print job won't cancel and won't delete and I can't print anything else. I can't uninstall the device as it says the printer...


You will need to clear the print queue first before trying to send another print job. - Browse to Start -> cmd... and type in "NET STOP SPOOLER (this will stop the print spooler service) - Browse to your windows\system32\spool\PRINTERS\ folder - You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files. - Browse to Start -> type cmd... and type in "NET START SPOOLER" (this will restart the print spooler service) - Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.



Apr 24, 2011 | Lexmark X3470 All-In-One InkJet Printer

2 Answers

The printer will not cancel a print


cancel via printer options in windows.. and turn off the printer... turn it on again.. hopefully it will solve your problem

Mar 01, 2011 | Lexmark X7550 InkJet Printer

1 Answer

Everytime i switch on my pc, my HP4355 Printer immediately starts to process an old print job...how can i cancell this


Go to your print control panel and find the print queue and open it.
YOu will see the job there, select and delete it.

Feb 07, 2011 | HP Officejet 4355 All-In-One InkJet...

1 Answer

My Office Printer Lexmark X342n is not accepting any command


Upgrade firmware, sounds like old firmware used. Kinda basic problem with fax usage.

Contact local lexmark for firmware upgrade

That should fix the problem

May 05, 2009 | Lexmark X342n All-In-One Laser Printer

2 Answers

Everytime i turn on the machine it prints out ''test'' page


It easy. When you turn on the printer - press and hold cancel.

Nov 12, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Lexmark z31 inkjet printer won't print


hi its simple you need to change the cartridge of your printer,then it works perfectly.

Nov 14, 2007 | Lexmark Z31 InkJet Printer

3 Answers

Lexmark E238 Laser Printer


Here are the steps to reset the page count on a Lexmark E234, as described here:
  1. Power the printer on and get it to the Ready state.
  2. With the printer on and in the Ready state, open the front cover.
  3. Press and hold the Cancel button until all of the lights begin flashing up and down.
  4. Release the Cancel button and close the door. The photoconductor count should now be reset.
Hope that helps!
-MetaB

Aug 12, 2007 | Lexmark E238 Laser Printer

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