Question about Lexmark Z31 InkJet Printer
How can i cancel the printing process? my lexmark z31 printer will not stop printing. everytime i turn it on, it prints all kinds of old stuff. how can i cancel what it is continuing to print?
Disconnect printer cable from PC. Power off printer and unplug power cord from outlet. Wait 15 seconds. Press the power button as if to turn on with unit still unplugged. Plug back into outlet and turn on printer.
Before reconnecting to PC, check the printer's queue status. Start, Control Panel, Printers. Select the printer by double clicking to open queue status. Select any remaining documents and choose cancel from document menu bar.
Posted on Oct 04, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 31, 2012 | Lexmark E250dn Laser Printer
1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the
print spooler service)
2. Browse to your windows\system32\spool\PRINTERS\
folder. You should see files there ending in .SPL and .SHD created around the
time you tried to print - delete these files.
3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the
print spooler service)
4. Double click the printer icon in the lower-right
corner of your taskbar to examine your print job queue and browse to View ->
However, if this is a firewall issue, please refer to this article from the Lexmark website on Processes (Executables) Utilized by Inkjet Products; A Brief Description of Their Function. Follow the steps in the article on how to allow the required process for your firewall.
Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.
Nov 15, 2011 | Lexmark X6570 InkJet Printer
Sep 07, 2011 | Lexmark Interpret S405 Wireless All-in-One...
Apr 24, 2011 | Lexmark X3470 All-In-One InkJet Printer
Feb 07, 2011 | HP Officejet 4355 All-In-One InkJet...
May 05, 2009 | Lexmark X342n All-In-One Laser Printer
Nov 12, 2008 | HP Photosmart C3180 All-In-One InkJet...
Aug 12, 2007 | Lexmark E238 Laser Printer
255 people viewed this question
Usually answered in minutes!