Question about HP Smart Buy Notebook
HP Compaq 6710b starts the boot up and the Windows XP logo appears but hangs up for several minutes. Error message pops up and says that some unknown hardware or software problem has occured and suggests rebooting with last known working option. I reboot with that option (and others now) but it does the same thing. I looked for a reset button but no luck...I don't see an obvious button on the bottom or back. Any suggestions?
I would try going to your bios and maybe setting them back to their defaults. If you're unsure how to do this let me know and I"ll assist you
Posted on Dec 22, 2007
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Jan 19, 2013 | HP ProBook 6540b Notebook
To run the check disk utility you will need a repair disc or
a operating system disc. Put the disc in the cd drive and boot from
it. You want to get to the Dos Command Prompt (Black screen with white
letters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice the percentages going from high to low, this is normal. Let it run to completion. Then reboot machine.
If check disk fails to solve your problem you might have to reinstall windows. Try doing a Repair Install that way you don't loose your data, documents, music, pictures, videos or programs.
In windows xp you get to the dos command prompt by selecting R for repair when the options appear.
In Vista and Windows 7 you want to get to the recovery console and look down at the bottom of the window for the Dos Command.
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