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HP Compaq 6710b is hanging up in the boot up.

HP Compaq 6710b starts the boot up and the Windows XP logo appears but hangs up for several minutes. Error message pops up and says that some unknown hardware or software problem has occured and suggests rebooting with last known working option. I reboot with that option (and others now) but it does the same thing. I looked for a reset button but no luck...I don't see an obvious button on the bottom or back. Any suggestions?

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Start in safe mode and do a system restore

Posted on Dec 22, 2007

  • bear001 Dec 23, 2007

    Check you Memory Modules pull one at a time and see it boots now, I think may be one of your memory sticks became loose or is bad, Sorry about the safemode I see you already did that, Try the memory mods see if that does it, Hey also make sure you can here the Hd spinning too. I have had a bad hd and it would do the same thing, I sure hope thats not the problem but if it is you can get another for pretty cheap compared to a new unit.

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I would try going to your bios and maybe setting them back to their defaults. If you're unsure how to do this let me know and I"ll assist you

Posted on Dec 22, 2007

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try to update your drivers that would be my starting point

go to start
right click on computer
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it would be a good idea to be connected to the internet at this time otherwise the drivers will probably not be found for your update

Please rate me thanks MISTERDJ

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