Question about Bose (321GS) System

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I keep getting unformatted dvd....

I put a dvd in, sometimes it gives me unformatted/unsupported format...if I keep putting it in over and over, it plays eventually. Although I cannot get my lord of the rings dvd to play without freezing. I have watched it before....system is about 3 years old...what is going on?????

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: DVDs with pictures refuse to play. Get 'format unsupported'

the 321 does not support data cds or dvds read the manual. standard DVD or VCD format only.

Posted on Jan 04, 2008

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SOURCE: dvd videos wont play

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Posted on Jan 15, 2008

nuwan chinth
  • 111 Answers

SOURCE: Unsupported Format error message

FIRST OF ALL TRY TO PLAY ORIGINAL DVD AND COMEBACK.

Posted on Jan 09, 2009

  • 70 Answers

SOURCE: My Bose 123 has trouble playing DVD's. I put a

Do you hear "spinning" when you put your ear close ro on on it?
Can you feel vibrations if you put your hand on it?
If you can then it's not the spindle motor...this rotates the disc.
When you start to play a disc...and if you can hear the spindle motor try changing the tracks to see if the motor that advance the laser from the center to the outer edge of the disc is rotating...you will have to listen very carefully beyond the spindle motor to hear this since they will both be operating at the same time.

The problem may lies in the laser lens assembly which included the 2 small motors and the laser.

Either way you will probably need to take it to an qualified Bose service center in your area since dealing with lasers is very delicate work.

PLEASE DON'T FORGET TO VOTE. THANK YOU AND GOOD LUCK.


I

Posted on Oct 22, 2009

Testimonial: "Thanks. This unit is under 2 yrs old and was not used much. I'm disappointed that it has broken already. Is this a common problem for this system? "

  • 1 Answer

SOURCE: Bose Lifestyle 38 Unsupported Format message

All you have to do is carefully take the top off and clean the "Iris" which is the reader with a little alcohol and cotton swab. Bose will charge $165 plus shipping to do this. Go to website metacafe.com and search how to clean DVD players and it will show a video, easy to understand.

Posted on Dec 26, 2009

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Sometimes cleaning the disk will solve the problem. Also resetting the system by pulling the power cord and putting it back in can solve the problem. If this does not help, then sometimes updating the system with the latest software can help. Just call Bose and ask for an update disk. Last but not least if nothing works, send the unit to Bose for repair.

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1 Answer

Permanent Disc Protection


Hi, UnFormat Problem 1. Try Panasonic DVD-RAM, format that on the recorder, donot finalize OR 2. Try this http://www.videohelp.com/forum/archive/repair-guide-for-panasonics-dmr-e60-gh-quot-unformat-quot-error-t299504.html There is a jpg image on the above URL for guidance Hope your problem vanishes :) Moulee mbchandru@gmail.com

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