Question about Bose (321GS) System
I put a dvd in, sometimes it gives me unformatted/unsupported format...if I keep putting it in over and over, it plays eventually. Although I cannot get my lord of the rings dvd to play without freezing. I have watched it before....system is about 3 years old...what is going on?????
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Posted on Jan 02, 2017
Do you hear "spinning" when you put your ear close ro on on it?
Can you feel vibrations if you put your hand on it?
If you can then it's not the spindle motor...this rotates the disc.
When you start to play a disc...and if you can hear the spindle motor try changing the tracks to see if the motor that advance the laser from the center to the outer edge of the disc is rotating...you will have to listen very carefully beyond the spindle motor to hear this since they will both be operating at the same time.
The problem may lies in the laser lens assembly which included the 2 small motors and the laser.
Either way you will probably need to take it to an qualified Bose service center in your area since dealing with lasers is very delicate work.
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Posted on Oct 22, 2009
Testimonial: "Thanks. This unit is under 2 yrs old and was not used much. I'm disappointed that it has broken already. Is this a common problem for this system? "
All you have to do is carefully take the top off and clean the "Iris" which is the reader with a little alcohol and cotton swab. Bose will charge $165 plus shipping to do this. Go to website metacafe.com and search how to clean DVD players and it will show a video, easy to understand.
Posted on Dec 26, 2009
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