Question about Canon Rebel XT / EOS 350D Digital Camera

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Err 99 comes up and pics are just black

My eos rebel xt digital camera is taking black pictures then the err 99 flashes. when powered up the cf red light flashes aswell.

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This has the sound of ccd problems or failure.
However, try to get to the menus and set everything to factory default.

Try the camera. If you are still having troubles, consider calling Canon at the repair department, they have great support, and will answer your questions. Canon Repair.
Tell them the problem, and see what they say about it. The possibility that this may be covered by Canon, may be something to explore. They also have a trade-in or a trade-up service.

I also found this on the NET:
"You can download firmware updates for your camera from CanonUSA.com. This won't necessarily fix the problem. ERR99 is a general error. It often means that the camera can't talk to some hardware properly -- memory card, lens, etc. You first need to see if you can isolate the problem. Do you only get the error with a particular lens? Are you using an old lens? Try a different lens. Wipe off the electrical contacts on the lens and the camera. Try formatting your memory card in the camera and/or try a different card. If none of that helps then you may need to send the camera into Canon Factory Service for warranty service."
The last resort would be to sell the camera as parts on a site such as Ebay for parts or repair, as is.

Posted on Oct 04, 2009

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Related Questions:

1 Answer

ERR CF and ERR 99


there is cf unit faulty might pins are bent or damage and could be come out from board that why giving cf error and err99

Jul 25, 2010 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

When i start camera power on it flashes Err CF will not allow me to take pictures


Assuming you have inserted a CF memory card; try a different one. This is typical of a defective memory card. Also, look into the slot to verify no bent pins(they are tiny!)

I do not know if this is applicable on the XT, but some Canon's have a setting to block/allow taking pictures without a memory card inserted. If it does, set it to allow to verify the camera is operable otherwise.

Sep 24, 2009 | Canon Rebel XT / EOS 350D Digital Camera

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Err cf have changed compact flash cards. every


check deep inside the card slot to see if you have any bent pins. They can often be straightened out with a thin screwdriver.

Sep 05, 2009 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

Canon EOS Xt displays Err 99 how do I fix it.


change the lens or try cleaning the connector tabs with a eraser.

Jun 26, 2009 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

ERR 99


Err 99 usually means your lens contacts are dirty either on the lens itself or on the camera.

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Apr 11, 2009 | Canon Rebel XT / EOS 350D Digital Camera

2 Answers

Canon 450D, ERROR 99 only when flash pops up


Err 99 usually means your lens contacts are dirty either on the lens itself or on the camera.

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Mar 31, 2009 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

''err 99'' code appearing fairly often recently on Canon Rebel XT


To isolate the cause of the issue, do the following: -

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, the camera may be faulty and requires a service. If it does not, then: -

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -

1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera is faulty and should be serviced.

Mar 19, 2009 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

I have a Canon Rebel XT EOS Every time i take a pic I get an Err 99. I have taken the battery out and memory card for 5 Min. If i do that I can take about 5 or 6 pics before I get that message again. What...


Try the following diagnosis steps: -

To isolate the cause of the issue, do the following: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Nov 24, 2008 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

Err CF


TRy and reformat the CF card through the camera. Youll lose the pics for sure but you cant see them anyway. You can also check for bent pins in the CF slot. Sometimes if you shut down the camera in mid write to the card, itll mess up the cards FAT (file directory)

Feb 24, 2008 | Canon Rebel XT / EOS 350D Digital Camera

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