I have a similar problem,called Rival,was told unit is obsolete and has no replacement parts available...
WHAT A CROCK!!!!!!!!!!!
The site you want is www.crockpot.com which you can click on for replacements parts. You can also e-mail them or call 1-800-323-9519.There is also a site named www.rivalproducts.com but try the crockpot site first.
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