Question about Canon PowerShot G9 Digital Camera

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Won't turn on

I've had my Canon G9 for about 2.5 years and it's worked great until lately I noticed it was sometimes slower to review pics, sometimes the lens would stay open when I would turn it off. I was taking pictures on a damp night, but didn't let it get wet. It was acting up and the battery was low so I let be for a bit. I tried to use it about a week later with a charged battery and now it won't turn on. I tried a different battery, cleaning the terminals and dusting the inside. Any suggestions on what else I can try to get her working again? Thanks!

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Make sure the battery is new or in good shape to hold a full charge. It may be a good idea to check the voltage the charger is putting out. Also test the voltage the battery is receiving and holding when not in the camera.
It may be possible to test this camera with an external voltage adapter of the correct voltage. If you can get the camera started, then go to the menus and set all to factory default settings.
If you still have no results, then I would suggest to call Canon at the repair department and ask questions, and also find how much a repair is. Canon also has a trade-up or trade-in program.
Go to canon.com and to the repair section.
This same thing happened to one of the cameras I had which is similar. The external power supply made it work, some problem is internally. Canon had checked it for me, and found internal damage due to water buildup on the circuit board.

Posted on Oct 04, 2009

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