I also have the web cam not found problem. It isn't even showing in device manager. Did call support..they told me it's there. I downloaded the drivers they told me to no avail. Still not found. They don't even know the name of the camera. The drivers they told me to download and install were Chicony v4.04.115.
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Either the hardware itself has failed or perhaps the driver has become corrupted. Go into the device manager, locate the trackpad driver and delete it. Exit the device manager and reboot. The device driver should be reloaded (trackpad seen as a new device), you may need your Windows CD but then again sometimes you don't.
Attach all power cords (e.g. laptopand/or web cam).
Plug your USB cam directly into your computer (do not use any external USB hubs). Turn your cam on
As long as your web cam and computer hardware are working, Windows should detect it!
2. Open Device Manager
For Vista => Click Control Panel. If you have Control Panel Classic View, click Device Manager => Click Control Panel. If you have Control Panel Home View, click System and Maintenance->Device Manager
For XP => Click Control Panel->System, then Hardware tab, then Device Manager button
3. Find your web cam in Device Manager
Understanding Device Names => Windows provides user-friendly device names to accomodate us humans. As far as Windows is concerned, the device name is simply a comment! => It's those cryptic Device Identification strings that really identify a device => Device Manager displays whatever device name it happens to find in the device driver ...==> If Windows finds NO device driver, your web cam may be named “Unknown” or "Other" device ...==> If Windows finds the WRONG device driver you may see your web cam with the WRONG device name
How to find your web cam => While your web cam is connected, look through all of Device Manager for devices with a yellow icon (probably a yellow question mark) => Look if a device category Other Devices. Also, be certain to expand the USB category to check all devices listed under it => Your web cam will appear as a device with a yellow icon (probably a question mark) => Click on thumbnail to see the full sized image How to verify the device you found is your web cam => Your web cam device will only appear in Device Manager when the web cam is powered on and connected => Disconnect your web cam. Verify the device you had found is no longer displayed in Device Manager
4. Find your web cam's Hardware Ids
In Device Manager, select your web cam device, rt click Properties. Click Details tab
Select Hardware Ids from the pull-down. You'll see a list of one or more Hardware Id strings