Question about Canon PIXMA MP620 All-In-One InkJet Printer

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Changed the ink cartridges but the colour wrong

I have changed the ink cartridges but the colour is not right. How can I fix this. I have run the cleaning program. There does not seem to be enough red in the print.

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Check the ink wells are installed in correct order. Next, do a nozzle check (same place as the cleaning). This will have you print a pattern and ask you if it looks normal. If yes, you are good to go. If not, you may need to align the print heads. This can also be done in the same place as the print cleaning and nozzle check. Hopefully that will take care of the problem. Next step is print head replacment.

Posted on Oct 04, 2009

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where the ink comes out of the cartridge. Try the cleaning option then if it does not work,try this 2-3 times, then remove the cartridge and take a q-tip and clean the metal strip that is on the cartridge
and the place where the ink comes out and the place where the ink comes out and comes in contact with the holder, if it is dried ink, you can put a little rubbing alcohol on the q-tip and clean them with it.
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1 Answer

Wrong colours!


Hi Dannydoda,

I understand that, you are using different compatible ink cartridges and having problem with colors.

HP printers has a small built in firmware, which can detect the original ink cartridges and the ink level.

Using other compatible ink cartridges may damage the print heads of the printer.

I suggest you to replace the ink cartridges with original or Genuine HP cartridges.

You can also try some of the steps to fix the issue as given in the web link.

please click on the web link given below and perform the steps carefully.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042885&cc=us&lc=en&dlc=en&product=79499

This should fix the issue.
Have a great day!

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