Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

1 Answer

Volume is stuck

My sansa is a few months old.One day i was listening to my music and my volume button gets jammed.I can still raise the volume but I cannot lower it any longer.Do I need to send it in for repairs or is all hope lost?

Thanks for your time

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  • ajaxx Nov 16, 2008

    i have the same problem only it's the other way around. the volume will decrease but it won't increase anymore. infact it's been decreased so its mute now and won't play any music at all. any way possible to fix this?

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Get a replacement

Posted on May 25, 2008

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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
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I need Help!!!


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
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-Tha Mp3 Doctor

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