Question about Belkin Wireless G Plus MIMO (F5D9230-4) Router (1010835)

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Problem with Outlook Express

My wireless works fine. Two PC's hooked up. For whatever reason though..when we use Outlook Express to get our mail, we can't always retrieve or send our mail. We get errors and we can't seem to find the answer as to why this is happening

Anyone with a suggestion on how to correct?. We use Comcast and Belkin is our wireless router. Cusotmer service at both said it is a problem with Microsoft.

HELP!

Posted by on

  • boufisback Dec 23, 2007

    Thanks for trying to help..keep in mind we have used OE for more than 4 years..but once we went to wireless..the problems started..WE never had a problem with Comcast or when we were just using cable for our server IP..



    Not sure why it can't connect..nothing has changed...



    Here is the error we receive..

    The server responded with an error. Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

  • boufisback Dec 23, 2007

    Not an expert a this so please udnerstand if I ask question that maybe easy for you. Are you saying turn off all my firewalls?



    I use windows firewall..(security center) should I turn that off?



    I also have AVG software that looks for viruses. No zone alarm...



    Sometimes it find the mail ..sometimes it does not..we never have a problem getting to the internet..just a mail issue. WE realize we can get mail by going to Comcast..but we prefer to do it via Outlook.

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OE is a very stable application, so this is likely a configuration problem.
What is the exact error message?

Posted on Dec 22, 2007

  • Hugh Vandervoort
    Hugh Vandervoort Dec 23, 2007

    This is not a Comcast problem.
    Do you have Zone Alarm or some other firewall installed?
    Something is blocking the AVG scanner, so you need to give permission for AVGEMC.EXE to access the internet.
    Try turning off the firewall. If you have A NAT router, I consider these firewalls to be overkill anyway.
    If you're using the Windows firewall, these permissions should be automatic, but it couldn't hurt to check. Look in Control Panel/Windows Firewall.

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