Question about Sony Playstation 3 (PS3) Console

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Brand New 3 day old PS3 80gb - Now will not load any such data -> games/ dvds. . .Help

I bought a brand new in box Playstation 3 80gb from a seller off Ebay situated in Hong Kong. The sellers name is 'fashions-mall' whos Ebay profile can be found here -> http://myworld.ebay.co.uk/fashions-mall . The feedback on the guys account is very good and after seeing majority of consumers from the UK who bought from him happy with no problems i felt that i was convinced i would get my PS3 product safe & sound with the same customer satisfaction.


After receieving the console after a 2+1/2 week period from clearance of payment i was buzzin' to get to grips with the new beast which offers so much. I purchased Call of Duty 4 & Colin Mcrae Dirt before the console arrived so i could play on it immediately.
Then tonight Friday 21st Dec 07' i took the console round my mates to have a blitz on his 37" HDTV. We played on Call of Duty 4 for around three hours, then whilst we just finished one level and the next was loading it just froze. The loading bar didn't move whatsoever for a few minutes, so we decided to turn off and restart the game knowing that the game data is automatically saved inbetween levels so we didn't lose any of our progress.

Ever since this has occured the console will not load/ read any of my games from the PS3 menu. I have tried everything from restoring the PS3 system to trying other discs - dvds/ ps2 games/ cds... and also leaving it off for a while to see whether it will load.
All i get is an icon illuminating in the top right corner whilst a game is in the drive, which appears to be a disc.

Now i'm right p***ed as you can imagine & am stuck with a machine that i can do nothing with. I have tonight subscribed with continuous play from the playstation.com website who offers full protection on their consoles. I think this is the only option because when you read fashions-malls terms of sale (who i bought the PS3 from) it reads ->
""Only defective mechandises are available for exchange within SEVEN days of receipt. Please e-mail us about the damage conditions and return the items with the original packaging. We will be replacing the same or similar items. No used goods is allowed for replacement. General refunds will be at the discretion of niiStyle and must be agreed before items are returned and will be for the purchase price only.""

Therefore it looks like more hastle than its worth seeing i also paid a pathetic £45 customs fee when receieved. So i will try & see if Sony can get me a replacement asap.

If anybody has the experiance or knowledge to offer me some great advice to ressolve the matter i'm all ears. No one can feel more of a mug than me right now :/

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  • 2 more comments 
  • Chris Gibbs
    Chris Gibbs Dec 22, 2007
  • Chuckleberry Dec 25, 2007

    I purchased my PS3 two weeks ago and now am unable to play any games or watch any DVDs. I purchased Drake's Adventure after beating both Assasin's Creed and COD4 and never was able to get the game to load. The PS3 has no problem inserting or ejecting the discs, but after inserting the disc there is no option to select the game under the "Game" section of the home page. I reset the console to the original settings and reset the box multiple times still with no luck. If anyone can shed any light on this problem it would be greatly appreciated. Otherwise, I'll be giving Sony a call on the 26th. Thanks.

  • cohibart Dec 26, 2007

    same exact problem as last two entries, played Motorstorm for about 1/2 hour then tried to play Skate, got some sort of corrupt error . . . tried a restart, then did a restore that took almost 5 hours!!! still only get the game loading icon in the upper right hand corner, no game icon ever loads. No problem loading or ejecting. I bought the motorstorm bundle from COSTCO, I'll be in the return line on the 26th. THANK YOU SONY !

  • mitchya Dec 26, 2007

    I got PS3 80gb at beginning of Nov07. Everything was great and working fine until Dec 23, when I was playing Dynasty Warrier Gundam game the game froze. I turned off the system, then back on. Ever since the system does not recognize any of the disks. I tried resetting / restore default options but no luck. I called SCE and they'll send me pre-paid return box so that I can sed back the defective PS3 and they can send me a replacement. I guess I'm out of PS3 for about a month. Did any of you had this issue after the firmware updatre 2.10? I just updated my system to 2.10 day before the system failed. Maybe there's a relation?

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Same old story, that everybody knows, now knows..
i'm on my second ps3 because of the disc reading problem.
Luckly, i was able to exchange it through circuit city because it was within 30 days of purchase. Now, my second ps3 did the same thing, and yes, it's under the 30 period from the time i exchanged the first one. so, i guess i'll be returning this one too. I tried a full system restore, which took wayyy tooo looong, but to no avail. It's kinda funny, but the first time i had this problem i was able to talk to a playstation customer service person regarding this problem, but the second time this happened i wasn't able to speak with a customer service person. There was a recording instead," Because of the HIGH customer service volume, please call back at a later time" LMAO.. that's a bunch of BS!! Sony is starting to piss me off. Will get refund for this peice of *&^%%$, and buy an XBOX360.. Failure to resolve this problem before production is unexcusable, and failure to address or have a fix for this problem is just as bad. I'm starting to think that Sony already knew of this problem, but released the defects anyway.. Dam sony bean counters thought it more 'cost effective' to handle problems after consumer purchase.. FK THAT

Posted on Jan 03, 2008

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