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Solutionto determinethe cause ofdamage: 1.Ifyouhave a USB mouse, use themouse tocheck thedamage tothe USBport.Example:connect themouseto theUSB 1,USB 2,USB3 orUSB4.IfeveryUSB port,mouseis detected, the conclusionnormal USBport 2.To check yourcomputer's drivers, right-clickMy Computer-Properties- Hardware-DeviceManager
3.Ifpoints1 and 2 arenormal,the possibility offlashdrivedamaged. Because thenewflashdrive,flashdriveis most likelynormal.Based on experience,causedamage tothe flashdrive is aUSBport isdirty.The USB portis dirty,cancauseshort-circuitflash drive.The characteristics ofshort-circuitflashdrive.Wheninsertedintoa USBflash drive(about 5seconds),the temperature ofthe flash drivebecomeextremelyhot.Ifthere are problemslikethis,immediatelyunplug theflashdrive,topreventpermanent damage.
Just plug your USB flash drive into the USB port of your computer or other USB-equipped device and drag the files you want to take with you into the folder that appears on your screen. Your files are instantly transferred to your USB flash drive. To transfer the items on your USB flash drive onto another computer, simply plug your USB flash drive into the computer that you want the files transferred to, open the folder that appears on your screen, and drag the desired files onto the computer's desktop.
1.) Insert Flash Drive into the USB Port of your computer.
-Where is my USB port? It is usually found in newer model computers in a hidden compartment on the front of the hard drive and in the back of the hard drive on older computers. The port for laptops is found on the side or back of the computer.
2.) Wait for the hardware to automatically install on your computer.
After the hardware is installed, it is ready to use!
3.) In most cases, an Options Window will automatically open. Select "Open folder to view files" Click "OK."
To test the functionality of the usb ports in front of the computer
1. Insert another flash drive or another usb device like a usb mouse on front the computer
2. If it detect the usb device that means 2 things flash drive might be bad and the front usb port is working
3. If it does not, It means that the flash drive might be bad or the usb port is not connected to the front panel of the computer
4. Try also inserting the flash drive at the back of the computer see if the usb drive is detected in all ports
5. Check the BIOS for any usb port associativity
try to put your flash drive in the other port(back of the cpu)! then if it still the same problem! try to format your flash drive in other computer then if it still working i suggest you format your PC ^^
Have you tried to shut down your computer and re-start it up again ? (to see if your USB port starts to works again ?)
One thing you should (must) do before you remove / detach a USB device (e.g. flash drive, camera, etc.) from the USB port is to make sure you properly "dismount" (eject/disconnect) the device first (e.g. use its Property menu option) before you physically remove the device (i.e. take it out - remove it from the USB port). If this is not done, you'll get the problems you're experiencing.
I had the same problem and the Maxtor/Seagate website did not have any solutions. I finally got in touch with Tech Support and got a fix. I was using it with a Dell tower and plugging into a USB port in the front. I also was using an after market cable.
I learned the Maxtor is a power hog and beeps and shuts down when it is not getting enough power. I did not know but the USB ports on the front of a desktop/tower computer do not provide as much power as a port on the back (the back ports are sometimes directly connected to the motherboard). I got a USBextension cable and connected it to a USB port in the back and it solved the problem.
I also learned that most laptop USB ports are not powerful enough to run the Maxtor. Mine would also not work if you attempt to share it by using an unpoweredUSB hub. I have gotten it to work with a powered desktop USB hub (Belkin).
I believe that this may explain why you get a "Y" cable with the drive. I could not find an explaination for the cable or how to use. There may be an accessory to purchase that attached to the cable and powers it.
if this is only happening on 1 usb port, there is a short in that port that is causing you PC to shut down. Your motherboard BIOS is probably set to reboot on power loss which means it will boot right back up if it shorts out.
If it happens on every USB port then your pen drive is faulty and I would refrain from inserting it anymore before you damage your hardware.
If the pen drive works on someone elses computer, then it sounds like the SOUTHBRIDGE chip (chip on motherboard that controls USB, PCI slots, firewire ports, etc) is going bad or is faulty.