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My new V5OO photo Epson scanner will not start-up; error msg says :"missing driver inf" I am running MS Vista 64

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  • 3 more comments 
  • jnr2 Oct 04, 2009

    Ekse -



    Tried this download from the Epson website -still no luck-

    error msg. reads "line not found in inf."



    Help,

    John/jnr

  • jnr2 Oct 04, 2009

    yes, I've tried this several times & it does not work

    Pls. advise

    John/jnr

  • jnr2 Oct 04, 2009

    Epson scanner V5oo will not start-up -
    tried downloading driver from Epson site
    no luck. Running Windows Vista 64,
    Dell Studio 540

    Help
    John/jnr

  • jnr2 Oct 04, 2009

    Still no luck - do I have to have a working printer installed to install the

    scanner driver ?

  • jnr2 Oct 04, 2009

    waiting reply

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3 Answers

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  • 1,462 Answers

Hi,

This is an issue with the scanner driver not being installed properly..

To install the printer drive, click on the following link

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88368&prodoid=63070478&infoType=Downloads&platform=Windows

And from the link, choosr your operating system and press GO..

You may get a list of things available for your scanner, click on the
Scanner Driver and EPSON Scan Utility v3.24 and choose download.

After downloading install the file, by doubleclicking it from the downloaded location..And now your scanner should work perfectly..

Leave me comment, if you have any trouble in installing or if you need further assistance
RNJ VINODKUMAR

Posted on Oct 04, 2009

  • 1 more comment 
  • Vinod Kumar
    Vinod Kumar Oct 04, 2009

    Its problem only with the driver and not with Printer..Can you give me 30 minuts so ill get back to youu with solution

  • Vinod Kumar
    Vinod Kumar Oct 04, 2009

    If you RATE the solution would be locked an i wont able to answer..



    Here is the follow up..



    Uninstall the software with the scanner disconnected and don't reconnect the scanner until after all the software is installed. I find that plugging the scanner in before hand causes it to load a bogus driver that does not get replaced with the software you install

    Fit the scanner in different USB after installing the scanner..



    Please leave comment, so i can provide further assistance

    If this solution works,rate this solution

    RNJ VINODKUMAR

  • Vinod Kumar
    Vinod Kumar Oct 04, 2009

    Did you get my comments,please leave comment after trying we will help you to solve your issue

    RNJ VINODKUMAR

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For that you have to reinstall scanner driver.
If you haven't driver disk then download driver for vista 64 bit from below link.
click here for download driver

Then install driver also download scanner utility.
Before install new driver first uninstall old driver .
Let me know if you need more assistance.
Thanks.

Posted on Oct 12, 2009

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Download and install the scanner driver from this page
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=88368&prodoid=63070478&infoType=Downloads&platform=Windows

Windows Vista users: When you see the "Windows Security" screen, select "Install this driver software anyway"

if the error still remains, uninstall this and the previous software/driver related -unplug and restart the computer and then reinstall it.

Posted on Oct 04, 2009

  • Ekse Oct 04, 2009

    did you follow all of my instructions? you responded so fast I suspect you did not.

  • Ekse Oct 04, 2009

    uninstall this and the previous software/driver related -unplug and restart the computer and then reinstall it. did you do this?

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