Question about Maytag Neptune FAV6800AW Top Load Washer

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Washer tries to spin three times and then gives the "UC" code. It tries to spin each time but only turns a revolution or two.

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Common prolem with the FAV6800AW and FVA9800AW. See this post for a fix and if you can DIY you will save aome $. I will try to help you through the isssue. If you call in a repair service you are looking at $300 - $350.

Rich

Posted on Oct 04, 2009

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I have a Model FAV6800AWW that will not pump water out. It is displaying a uC code. It broke during a spin cycle of a heavy load. I have had a repair man here 2 times and he cannot figure it out. replaced...


susanann33

Is your FAV6800A banging around in Spin cycle and erroring out with the UC error code? What happens if you do a Spin Only Cycle with no clothes in the wash basket? Will that Spin Only cycle complete?

I need to know what condition causes the UC error code and what parts the repair service swapped out.

Could one of the Sensors be the TDS (Tub Displacement Sensor)?

Do you know anyone that is handy and can do basic repair work to help you?

"" I was on line and made him check the clutch (he was ready to give up). ""

Were you looking at my post Clutch Fix. Did the repair person remove the Clutch Pulley from the machine and inspect?


Just to let you know I used to post under dh1200s. I'm owner and repair the machine as a hobby. Troubleshooting and giving help from a distance is difficult but I will try to help you if you want to try a DIY fix.........D*ick


Aug 10, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Code LL flashing. Will not complete a cycle.


The LL error code is not documented very well.

Can you tell me what point of the Wash Cycle the Cycle Status LED is in when you error out with the LL error code?

I believe it will be in the Spin Cycle of the wash cycle.

You could try a Quick Spin test and see if the wash basket will spin up to 850 RPM with no laundry in the Wash Basket. See Page 14 of the Service Manual and see if the Wash Basket will spin up to 850 RPM.

You could also check the TDS for proper range of motion using the SM or this typed out process.
Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.

a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

b. Press the Super Wash key display reads “in”…something like that.

c. Press Delicates the Display will show “UC” (Unbalance Closed).

d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

e. Press Hand Wash.

f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

If you fail this test it would be time to remove the machine front cover check if the TDS sensor has fallen of its mounting position between the Tub and the washer frame.

Jul 11, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Washer appears to be going throught the wash cycle but the counter is not counting down and it goes no further than the wash cycle. Just continues to do this the whole time. Model # FAV6800AWW


Here are some handy links if you are going to DIY the fix.


FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

Are there any unbalance error codes to the LED display such as dC or uC?
When the washer stops can you place that wash load to a Spin Only Cycle and let me know if the Spin Only cycle completes. Are there any large tub swings in Spin Only cycle with that wash load that cause the Spin Cycle to stop with error codes dC or uC?

Let me know if you can to do some troubleshooting. It would require front panel removal so we can watch the Motor and verify it will rotate the Clutch Pulley CCW in the Spin Only Cycle. If you want to troubleshoot I will give you additional info to begin the process…….Rich

Apr 20, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

I have a fav6800 maytag washer, I am getting a UC code. If the drain is blocked in someway will it give this message? the machine works fine till it comes to the rinse and spin and then error code comes...


What are the first to digits of your machines serial number? It will be 10 thru 17.

Did the machine bang around in Spin Cycle during the wash Cycle with the uC error code?

The FAV6800A and it’s sister FAV9800A LCD display version of the machine suffer from a chronic Dry/Rusted One-Way Roller clutch issue. See this Clutch repair post on this forum for clutch maintenance and or replacement and this post on another forum. Read how to check the failure of the One-Way Roller clutches to slip in the CCW/Spin direction at this post.

If you are just a bit handy you can do the maintenance or order a replacement from AZ they have the best price around $56. I will help you every step of the way…..Rich


Couple of links to the Service Manual and Sears Parts Direct for reference.

I’ll paste in how to check the Tub Displacement Sensor. I don’t feel that is the issue but is will give you a chance to go into Service Mode and check thru the lid for proper operation.


Tub Displacement Sensor Diagnostics check. This test is done with the washer lid raised see page 19 of the SM for the details.

It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.

a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

b. Press the Super Wash key display reads “in”…something like that.

c. Press Delicates the Display will show “UC” (Unbalance Closed).

d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

e. Press Hand Wash.

f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

If you get these results your TDS sensor should be just fine and not the cause of dC or uC unbalance errors……fix the clutch and your machine will be
J

Jan 18, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag Neptune TL FAV6800AW Washing Machine is receiving the dC error code on every load. It sits at 12 minutes remaining and attempts to spin several times before throwing the codes.


Hello zacas6,

dC/uC unbalance errors are caused almost all the time by a Clutch malfunction. Take a look this post and see if you want to DIY the repair. I will help you through the process.

I would also check the Tub Displacement Sensor. This a thru the lid check and you get a feel of how to enter Service Mode.

Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.


a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”


b. Press the Super Wash key display reads “in”…something like that.


c. Press Delicates the Display will show “UC” (Unbalance Closed).


d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).


e. Press Hand Wash.


f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).


I have some additional info if you decide to remove the Clutch in the machine if you are going to DIY.


Rich

Nov 30, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag FAV6800AW won't spin. COuld this be the


Hello leaweber,

Yes most times it is a Clutch malfunction . Is the machine failing with “dc” and or “UC” unbalance error codes in spin cycle? If you are you may have a Clutch malfunction or Tub Displacement Sensor failure more likely a Clutch issue.

You can do a quick TDS sensor check thru the lid just follow this from the Service Manual. If you machine will pass the TDS check the next step would be to remove the clutch from the machine and inspect as I describe in this post.

Tub Displacement Sensor check from the SM slightly modified;

Tub Displacement Sensor Diagnostics check. This test is done with the washer lid raised see page 19 for the details.

It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.

a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

b. Press the Super Wash key display reads “in”…something like that.

c. Press Delicates the Display will show “UC” (Unbalance Closed).

d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

e. Press Hand Wash.

f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

If you get these results your TDS sensor should be just fine. Time to look at a clutch repair/replacement. Let me know if you need help…. Rich aka dh1200s

Nov 08, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune FAV6800AW has dc code won't complete spin cycle


Hello julygirlrn,
Take a look at this post and see if you or someone you know has some very basic mechanical skills and can do a clutch replacement or roller clutch bearing re-lube. The dc/UC unbalance errors are a very common failure issue with the FAV6800AW/FAV9800AW clutch.
I have put together a step by step process to perform a clutch replacement process, this repair will get your $1000 machine back in service with a $50 dollar clutch replacement. Worse case you can give the repair person some facts and maybe control cost and speed to repair. I believe you will find you will pay $350 - $400 to have it repaired.
If you pay more than $50 dollars for the clutch you are throwing money away. Clothes Washer Clutch - 25001169
You can try this test just to rule out the TDS as the failure point almost all the time dc/UC unballance errors are related to clutch issues with this machine model.
Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
Press the Super Wash key display reads “in”…something like that.
Press Delicates the Display will show “UC” (Unbalance Closed).
Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
Press Hand Wash.
Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.
We can turn on the drain pump in Service Mode to pump out excess water, let me know if you need help with that. The link I have in this post will send you to the Service Manual on this site in PDF format. I believe a lot of folks toss this $1K machine where a $50 dollar clutch replacement or an even cheaper Oneway roller clutch bearing clean up (if the bearings are rust free) will get the machine back in service.
Post back if you decide to DIY the fix and need help.
Good luck… Rich

Jul 22, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

UC code on my Maytag Neptune Washer FAV6800WW


HI. this uc code represents a no spin state of the unit. this is caused by a faulty Motor control assembly. you will need to replace the Motor control assembly. this will fix this issue and, restore the normal actions of the unit.

This Motor control assembly will cost about $219.00.

Jun 18, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

When it gets to spin cycle shuts off and shows uc or dc so i remove all clothes un plug and some times that works most time not


James,
The issue with dc/UC errors will only get worse. Take a look at this post and see if it will help you. Many owners of the FAV6800AW/FAV9800AW have experienced this issue. Root cause almost all the time is the one-way roller clutch bearings. There could be an issue with the Tub Displacement Sensor and there is a quick test for this I will attach the test in this post. If you have basic mechanical skill sets give it a try. I and others will try to help you thru the issue if you decide to go forward, post back if you have questions. Rich
3.0 Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is the Troubleshooting guide stored in your washer console or refer to the SM.


3a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”


3b. Press the Super Wash key display reads “in”…something like that.


3c. Press Delicates the Display will show “UC” (Unbalance Closed).


3d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).


3e. Press Hand Wash.


3f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.




Jun 04, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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