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Press the PWR button on the wireless receiver to turn the unit on. The headset has a sleep/standby mode feature to preserve battery life. The unit goes into sleep mode if there's no input for 3 minutes.
Twist the tip of the microphone so the sound holes face your mouth.
Position the microphone several inches away from your mouth so it does not overload when you speak. Try to balance the microphone position and the volume setting for optimum voice level.
Press the ALL MUTE button (the Rocketfish logo) on the left side of the headset once to make sure that the All Mute function is not activated. The LED on the wireless receiver will light red when All Mute is activated.
Make sure that the volume on the wireless receiver is not turned down or muted. The LED on the wireless receiver will light orange when Mute is activated.
Rotate the CHAT VOLUME dial on the wireless receiver to control the chat volume.
Make sure the USB cable is connected to both the wireless transmitter and your device.
Make sure that all connections are correct and secure. Sometimes a cable may appear to be connected but it may not be pressed in all the way.
Make sure that the wireless receiver batteries are installed correctly. See Question 19.
Make sure that the wireless receiver batteries do not need replacing.
Make sure that the microphone isn't plugged into the Line In port (or vice versa).
Make sure the headphone jack is pushed all the way into the port.
If you're using an Xbox 360
Make sure the wireless receiver is connected to the Xbox 360 controller using the supplied chat cable. On the wireless receiver, press firmly, so no part of the silver jack is showing. This tight connection helps to make sure the cable does not fall out during gaming.
Try a different Xbox controller.
Try recording a message to a friend by selecting My Friends, Send a Message, then Add Voice. If you can hear yourself, the chat problem could be a game issue, a problem on the recipients end, or some other variable not related to the headset.
Try testing the microphone by connecting the headset to a smart phone and make a test call or record a memo. If you can hear yourself, the chat problem could be a game issue, a problem on the recipients end, or some other variable not related to the headset.
If these steps don't work, then I would advise seeking replacement.
This would be a usb headset and there could be issues with the microphone itself on the headset, or your have it muted. Some users have this issue because there is more then one mic installed on the system, the system is confused on what mic if any your going to be using, or the headset might be muted, or the pc my be muting the headset.
You would need to check the following:
1. By you clock on your desktop there should be a speaker icon right mouse click on that. 2. Open up Record properties, make sure that the Logitech is your default microphone and that its not muted. 3. Say the mic is not muted you want to check on the cord , there should be a hardware mute button, make sure that is not muted as well.
Last but not least if those check out then you might got yourself a hardware issue with the Logitech headset itself.
You also might try another usb port as well.
Please update me with the following information:
1. Operating system 2. type of computer 3. Are you using skype?
If you have any further questions please do ask, We will be more then happy to help.
if everything works fine check your audio setings lower right side of your screen right click on the speaker icon check playback devices and recording devices select using the drop down on the menus if there are other audio devices on the list try selecting that and play around your Mic if you can do a recording on microsoft and check if the mic is in mute undet the sudio properties under sounds check th mic settings ..... ^_^
make sure in your settings online that your mic or headset is not on
mute. Look also for any game setting on your console which may have
your things muted. If you have tried more than one unit it probably is
your setting configuration.
fist check the mute button on the headset, ive had mine muted several times and forgot =P. now go into your sound properties menu, and gor to the "recording" area. make sure that all devices are enabled (line in , mic, cd, ect...) now that youve done that a mixer will pop up. uncheck the mute button for mic in, and select the box under it to make it the primary input device. turn it up. then make sure in the device list that "stereo mix" is not checked. this should solve your problem.
The mute button on these is the little black button on top of the earpiece. It will only be on if you turn it on during a call. If you turn the headset off, the mute button goes off as well.
Check the compaibility 'wheel' on the side of the base station. The most common setting is 1 but some phones use 2,3 & 4. Just try it on each setting until it works. Other than that, check the microphone volume adjust setting underneath the base (ABCD switch) and see if changing that makes a difference. Of course there is always a small chance that the microphone is dead.