Question about Office Equipment & Supplies
Laserjet 4MP paper jam problem Half feeds from paper tray
I have seen this issue before and your problem is likely due to very fine paper dust on the pickup rollers. This is easy to fix and takes only a few minutes. Use a soft piece of cloth (not a paper towel), a computer cleaning towelette or anything that does not produce lint; dampen it (unless your are using a towelette) slightly with cleaning alcohol and wipe off the paper pickup roller on all sides. You should also remove the toner cartridge and vacuum out the interior of your 4MP, use care if you are not used to poking around the interior of HP printers. You will usually find both white paper dust and maybe some black toner dust. Put the cartridge and paper tray back in place, print a couple of blank sheets as a test - you should be good to go.
Posted on Oct 03, 2009
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Posted on Jan 02, 2017
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