Question about Napoleon Heating & Cooling
I am not familiar with this particular brand. What type of heater is it? Normal pilot lighting is done by setting the gas valve to the "Pilot" position and then pushing on the valve to manually open the pilot. After this, light the pilot and continue holding the valve for 30sec to give the thermocouple a chance to heat up. Release the valve and it should stay lit. Turn the gas valve to "On" and you're done. If it doesn't stay lit after releasing the valve, replace the thermocouple. If it doesn't light at all, call a technician out to check gas pressure, orifice, and pilot assembly.
Posted on Oct 04, 2009
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Posted on Jan 02, 2017
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