Question about HP Officejet J5780 All-In-One InkJet Printer

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When I print a document, the printer prints multiple copies of each page even when the print window says "Copies: 1". Please help. Also, I have the "mirror image" problem too, but I have to click it off every time I want to print something.

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  • 233 Answers

1. Have you rebooted the Printer and PC?
2. Have you loaded the correct drivers and software?
(Seen many instances of the wrong CD shipping with HP printers.)
3. When you say, "the print window says "Copies 1". Is this:
a. the Printer digital window?
or
b. the Print window dialog box on the monitor?

IF a. "the printer digital window" ignore it and check the print window dialog box on the monitor. Many applications remember what you input last and will repeat the last entry. Say you printed your Resume 10 times. Now your printing the grocery list and it prints 10 times.

If b. "the Print window dialog box on the monitor" Make sure the copies are indeed 1 only. Then check to make sure none of the numeric buttons on the printer has been pushed.

Is this a Network printer?
Make sure you have cleared the printer cache!
Shut down the computer then the printer.
UNPLUG both for at least 10 sec.
Restart PC and allow it to boot up completely BEFORE turning on the printer.

Mirror image sounds like a default setting has been changed.
Go into you HP software and go to configuration.
There should be a button there that says: "Use Default settings"

If this does not return things to normal. It is could be driver issue.
Meaning if you have the wrong one installed. The printer/scanner could do most anything as it is receiving the wrong code instructions for that model.

Good luck!


Posted on Oct 03, 2009

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Posted on Jan 02, 2017

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