Question about Motorola Mobility MOTOKRZR K1 Cellular Phone

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Battery won't charge.

I just bought a new krzr k1 a few days ago. I put the sims card in and the battery and then hooked the charger up to it. How long does it usually take before the battery is fully charged, because it has been on the charger for over 3 hours and on the outside screen it still shows a red battery on the battery charge indicator. Is there a problem with the phone or the battery??

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Re: Battery won't charge.


normally many cell phones requires 6-10hrs for its batter to fully charge up. also i have seen it where battery can be brand new but doesn't have enough juice to hold the charge.
now as far as red light on charger, remember even if you have 99% charged batter and you plug in the charger it will show you red light on phone/cradle.

FYI- all brand new phones are covered with 30 days of warranty replacement with new phone. after 30 days it covers upto 1 year from the date of purchase with refurbished phones.

In your case i think it is just the battery, try having your provider replacing new battery if no luck again then my suggestion will be to replace your phone with new battery with in 30 days.


Posted on Dec 22, 2007

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