Question about Brother MFC 7420 All-In-One Laser Printer

1 Answer

Printer won't print.

I went to print a Christmas letter....I had a paper jam------ I took out 2 sheets of wrinkled-up paper. Then,it said: "Take out the drum"---I sheet behind the drum.... I put the drum (the cartridge)back in the printer.
Trouble: The printer window said: "Back cover open....Close the back cover".
All doors are shut! None are open.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 298 Answers
Re: Printer won't print. - Brother MFC 7420 All-In-One Laser Printer Printers & Copiers

Did you lock the back door

Posted on Dec 22, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Canon Inkjet, Not Printing?

Hi Rosa,
There was a paper jam and you cleared the jam, however you missed out to do one other thing. Cleaning the Rollers.

If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

1.Make sure that the power is turned on, and remove any paper from the Rear Tray.

2.Open the Paper Output Tray gently, and open the Output Tray Extension.

3.Clean the Paper Feed Roller without paper.

(1) Press the g0081065_tcm14-774017.jpg (Maintenance) button repeatedly until b appears.

(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.

4.Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.

This should fix the issue

Nov 03, 2011 | Canon PIXMA MP495 InkJet Printer

1 Answer

I have a cannon Pixma Mp495. THis morning some paper that was wrinkled went through it when it was printing. THere was not any paper left in the printer. I did pull a sheet out the top that was stuck...

I believe that you tried to turn the printer off, then on. Did you? If so, and the problem persists, I belive that the jam sensor became damaged.

In a last instance, you can turn off the printer and see if you can turn a little (with your fingers) the roller that pulls the paper.

Jul 20, 2011 | Canon PIXMA MP495 InkJet Printer

1 Answer

The printer prints the paper out to the side and then causes a paper jam

As the following paper may cause problems in the printer, do not use them:

- Thick paper: Paper heavier than 105 gm2 (28 lb) (corrugated paper, etc.)

- Thin paper: Paper lighter than 64 gm2 (17 lb) (tracing paper, thin letter paper, etc.)

- Paper with no rigidity

- Folded, wrinkled, or torn paper

- Wet or soiled paper

- Paper smaller than 54 mm (W) x 86 mm (H) (2.13" x 3.39") (sheet feeder)

- Paper smaller than 89 mm (W) x 127 mm (H) (3.50" x 5.00") (cassette)

- Non-rectangular paper

- Paper with adhesives

- Paper with holes (However, loose leaf can be used in the sheet feeder only.)

- Paper in bound form (such as a notebook)

- Photo postcards or postcard with image seals

- Non-empty envelopes

- Envelopes with double flaps or flaps with adhesive

- Embossed or coated paper, post cards, and envelopes

- Newspaper, flyers, tissue paper, etc.

- Media other than paper, such as cloth and plastic

- Folded reply post cards

Oct 26, 2010 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

HP LaserJet P3005 printer prints wrinkled paper

2 reasons:
1. Was there a paper jam prior to this problem? It could be that the paper was pulled out and a small bit of it is stuck on the pins that guide the paper from the heat roller. If no torn jammed paper prior to this issue, then check out 2.

2. the heater/roller is damaged and needs to be replaced. I would suggest you take it to your nearest HP dealer to properly diagnose this for you.This would save you unnecessary cost in trying to pull it apart and causing more damage to it.

Good Luck,

Jan 27, 2010 | HP LaserJet P3005n Printer

1 Answer

I am preparing a Christmas letter. I can print on

The machine took and printed the letter on the plain white side, not the fancy side as I believe should have guess in a way it is resolved.

Thank you.

Dec 08, 2009 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

When printing, the sheet of paper always gets jammed.

check the wheels that pull the paper through. sounds like only 1 is grabbing. see if it fell off track

Jul 11, 2009 | Canon PIXMA MP130 All-In-One InkJet...

1 Answer

Paper jam

mso 9]> Normal 0 false false false MicrosoftInternetExplorer4 mso 9]> mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";}@page Section1 {size:612.0pt 792.0pt; margin:72.0pt 90.0pt 72.0pt 90.0pt; mso-header-margin:36.0pt; mso-footer-margin:36.0pt; mso-paper-source:0;}div.Section1 {page:Section1;}--> lets tryfew troubleshooting for paper Jam issue.
locateand slowly pull out the stuck paper, perform the following steps:
1. Turn off the printer.
2. Open the printer cover.
3. Locate the stuck paper.
4. Remove the paper.
5. Close the printer cover.
6. Power the printer back on.

Locateand Remove any obstructions Inside the Printer and Input Tray
1. Open the front cover and make sure thekickstand (if there is one) is engaged.
2. Locate and remove any obstructions withinthe printer, such as paper pieces, staples, tape, or other objects.
3. Close the cover.
4. Remove all paper from the input tray.
5. Inspect the input tray for anyobstructions.
6. Remove any visible obstructions.
7. Reinsert the paper.

Adjustthe Printer Paper Guides

Extendthe front paper support on the printer.

Try aDifferent Piece of paper in the Printer
1. Take the top 10 sheets off of the **** ofpaper.
2. Verify that the remaining sheets of theream are not wrinkled or dirty.
3. Replace the remaining part of the ****back in the printer.

Reseatthe Dell Printer Power Adapter.
If yourprinter has a momentary loss of communication with your computer, it may benecessary to reset the printer to re-establish communication. You can reset aprinter by unplugging the printer power cord from the electrical outlet andfrom the back of the printer for 10 seconds then reattaching the cord at bothends.

Try aDifferent Type of Print Media
Manyimage quality and paper feed issues are caused by the type of print media beingused.
Try adifferent type of print media that is specifically made for this printer.
Whenthere is no different print media available, take out the top half of the stackand flip it over.

Tryholding the printer upside down and shake it moderately
Make sureyou remove all the cables from printer before performing it

Checkwith manufacturer if printer is still covered under warranty...
If yesthen get it replaced.....or else get a new printer

Oct 29, 2008 | Canon PIXMA iP1600 Printer

1 Answer

Canon i470D...code 302 (paper Jam) shows up on the digital screen. There is no jam. When this happended the document printed, but while printing reversed it self(paper went backward) then went properly...

I had the same problem. I took a card stock sheet of paper. When you turn the printer on and it trys to take the paper thru, I forced it thru and had some small pieces of paper come out. I had the front open so I could see what was happening. It fixed mine, hope it helps u.

May 06, 2008 | Printers & Copiers

3 Answers

'paper jam' error on canon pixma ip4300

Hi guys, I eventually found a solution to the problem for my printer. With the top cover open, I pushed a sheet of 120 micron thickness A4 clear plastic binding cover through the exit tray as far as it would go to rest against the bottom row of rollers. I switched the printer off then back on again and as the rollers lifted momentarily, I pushed the sheet of plastic as far up through the machine as I could before the rollers went down again - it went in a fair distance. The printer then ejected the plastic sheet. I then put the plastic sheet into the paper tray and tried to print a blank document page. The plastic fed through cleanly and my printer has been working since without any error messages. I hope this works for you.

Aug 22, 2007 | Canon PIXMA iP4200 InkJet Photo Printer

Not finding what you are looking for?
Brother MFC 7420 All-In-One Laser Printer Logo

58 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Printers & Copiers Experts

Jim Yeh

Level 1 Expert

15 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

Are you a Brother Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides