Question about HP LaserJet 2550n Printer

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Printer has worked fine for years with my pc's. Still prints the test page fine but wont' print since I switched to mac. Installed the print only file from hp website a couple times. Actually it does print a page but all it says is "page 1 of 1" on it but not the page itself. Also it is a not network printer. If we can get it to print on this computer can the other mac print through the one with the printer on it through the network?

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  • darbyneil Oct 06, 2009

    I'm sorry but I'm a complete mac idiot. built, programmed, ran every aspect of pc's for years for my biusiness but mac? all greek. What's "Mac
    Launch System Preferences by clicking its icon in the Dock"? I don't see any such icon on the dock or anywhere in the drop down panes. Geeze, I can't even get past step one.

  • darbyneil Oct 06, 2009

    "Select the printer you configured for sharing from the list of printers in the third column of the three-pane window." It's not there in the third pane. This is on the computer (mac) to which it is directly connected via usb cable. It is not attached to a windows computer ( as the website link you gave me suggests) and there is no windows computer on this network anymore. It is directly connected to a mac and I would like to print, once we get it working here, from the other mac on the network. But thhis is a non network printer I think so can it print through the other computer? But first things first, let's get it working.

  • darbyneil Oct 07, 2009

    The printer spits out a page but nothing on it except the "page 1 of 1" and that is set up in the print options box. Can be turned on or off.

    Now this is very strange. The other printer on the network prints fine through this computer to the 2550.

  • darbyneil Oct 16, 2009

    Been gone for over a week. I "clicked here" but I couldn't find a solution to my printer problem. Can you help me or not? What other information do you need? Exactly. It prints on the network and it is not a network series printer (n) but not on the computer it is attached to. I have run the cd that came with the printer and added new printer where it comes up and looks like it should be there but still doesn't work. help.

  • darbyneil Oct 17, 2009

    I have already ran the installer from the website and no good. I downloaded the software and utility and when I open/run it I get a page of this: 0˚*/èá[ßyy¬qtWî%zTˇq,4ô¶”LNQ÷müGR˝ò¥}2Qäûaª|fïµà ¯)†∞±@@H±≤»àø¢ìI¸’˙¨ëàß√©_kñß!Jfl√—¥∫AflìéXìúU¿’˘'Aω%ã≥G/¨U_Nº®ñÿ◊(>›• â£s‰å˛u4å»&ù6†ñ«àñ¬k{‰¡N éOìé™ pf /oóîjπª‰në:ëqïí”1

    So again, the other printer on the network and any laptop through the wireless can print. Just not the computer that is physically hooked up to the printer. It is not a network series (2550n) printer. So somehow the other computers are printing through this one that is physically attached.

  • darbyneil Oct 21, 2009

    This is NOT a 2550n (n for network) but a 2550L. However it does work on the network through the computer it is physically attached to. It DOES NOT WORK through that computer however. I have run the cd, followed the instructions here and cannot get it to print. It will spit out a page and I can set up the header/footer to print "page 1 of 1" but the item I want to print does not come out on the page.

    No one has got back to me can you help?



3 Answers

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I saw that you have already had some assistance so I will do my best not to repeat anything that you have tried thus far.
However I believe it's probably a good idea to go over the installation of the software. Since I don't know which OS your using I will try and include both 9.1 and X.

As to whether or not the printer can be used in a network the answer is yes. The 2250n is equipped with the Jetdirect internal print server for connecting to a 10/100Base-T network. There is also additional software (HP Web Jetadmin), that helps with printer management. This will only be needed if the printer is connected to an IP-based network.

OS 9.1 has support for the Macintosh Installer and Macintosh Post
Script printer driver (PPD) and printer dialog extensions (PDE). OS X includes those and the HP Tool Box software.

In OS 9.1 the PPD allows access to printer features and also allows the computer and printer to communicate.
For Mac OS 9.1 the Apple LaserWriter 8 driver needs to be installed to use the PPD file and the PPDs are on the printer installation disc.

Mac OS X uses the Print Center or Print Dialog Box and PDEs for printing. The PDEs are plug-in's that work with the Print Center to give you the access to the printer's features. They are also on the installation disc.

I do not know what kind of cable you are using for connection but there are some issues with USB cables. If you are using a third-party USB card, you might need the Apple USB Adapter Card Support software.
Also make sure that the you are using the appropriate high-speed USB
cable and that there are not too many USB devices drawing power in the chain.

I know this may be limited to just the basics however those are what usually cause the problems.
Check your software. If you are not sure what version you have uninstall the software and get the latest from HP and Apple.
After that let me know what software version you have and which Mac OS your using and we'll go from there.

Posted on Oct 17, 2009

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Check here how to setup a Mac network printer.

Posted on Oct 07, 2009

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It sounds like the driver provided by the manufacturer may have a glitch in it. I would recommend sharing the printer to the MAC:

Add the Shared Printer to Your Mac Launch System Preferences by clicking its icon in the Dock.

Click the ‘Print & Fax’ icon in the System Preferences window.

The Print & Fax window will display a list of currently configured printers and faxes that your Mac can use.

Click the plus (+) sign, located just below the list of installed printers.

The printer browser window will appear.

Click the ‘Windows’ toolbar icon.

Click the workgroup name in the first column of the three-pane printer browser window.

Click the computer name of the Windows machine that has the shared printer connected to it.

You may be asked to enter a user name and password for the computer you selected in the step above.

Select the printer you configured for sharing from the list of printers in the third column of the three-pane window.

From the Print Using dropdown menu, select the driver that the printer needs. The Generic PostScript Printer driver will work for almost all PostScript printers, but if you have a specific driver for the printer, click ‘Select a driver to use’ in the dropdown menu, and select the driver.

Click the ‘Add’ button.

Use the Default Printer dropdown menu to set the printer you want to use most often. The Print & Fax preferences pane tends to set the most recently added printer as the default, but you can easily change that by selecting a different printer.

Posted on Oct 03, 2009


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