Question about Tomtom ONE GPS Receiver

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Tom tom one will not down load new applications. keeps erroring out

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Which version do you have? Is it the type with SD card or the type without? You could contact TomTom directly http://www.tomtom.com/
There is a support link or you can phone them on:
tom tom one will not down load new applications. - phone_support.jpg UK 08451610009
Mon - Fri: 9am - 6.30pm

Posted on Oct 03, 2009

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I have the Tom Tom ONE (Build 2000) Tom Tom Palermo (if this Info Screen info is helpful). This Tom Tom HAS NO RESET PIN HOLE (Thanks a lot Tom Tom). I instaled included Tom Tom Home software, went to...


My thanks to the gentleman who posted the link to Tom Tom's solutions link. Although I had been there previously months ago when I first encountered this problem, there had been at that time, no instructions from them on how to properly reset the One that does not have a reset pin hole. That was in March. There are now such instructions.
The key to resetting such a Tom Tom GPS device lies in plugging your One into your computer, which automatically launches Tom Tom Home software (please remember, you have to have Home software installed on your computer already). After doing this:
1. When Home launches, go to Manage My Device Folder (p.2) and click it to open it.
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3. IMPORTANT! Then clcik the other folder tab 'Items on computer.' Do the same here by deselcting to uninstal software on your computer as well. Click OK when promted.
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I will tell you that it took me three passes at this process. So it's not a breeze. But in the end it finally worked. And my One, which had been down since March is once again finally up and running with new software and as well as I remember it working.
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1 Answer

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http://www.tomtom.com/services/service.php?id=16&tab=87

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1 Answer

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