Question about Logitech Harmony 520 LCD Remote Control

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Harmony 515 Remote in safe mode

My Harmony 515 Remote has been locked in safe mode since putting in the batteries so haven't been able to set it up and it's becoming very frustrating!

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  • 8 Answers

Upgrading the remote firmware may solve this problem. To do this, select option UPDATE REMOTE using Logitech Harmony Remote software

Posted on Jan 26, 2010

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1 Answer

Cannot update remote


Hey!!

I emailed Logitech about this issue and they gave me the troubleshooting steps below!! I hope they help you just as they helped me!!!

1) Ensure all firewalls and antivirus programs are allowing the Harmony Remote Software to work properly.
2) Use a different UBS port/cable.
3) Use a different computer if available.
4) Try putting the Harmony Remote in safe mode. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.
5) Uninstall the software from your computer.
6) Install the software from the website at www.logitech.com/myharmony.

-Kennedy

Feb 06, 2010 | Logitech Harmony 890 Universal Remote

1 Answer

Hung up in safe mode


Hey!

I have come across this issue and the link below helped me get my harmony remote working again:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

I hope this helps you like it did for me!!

-Kennedy

Dec 08, 2009 | Logitech Harmony 550 Remote Advanced...

1 Answer

Display on Harmony 520 not working but buttons are all working


Hey!

I had this same issue with my Harmony Remote. Logitech sent be these steps and they got it working right!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this gets the display on your Harmony Remote working too!!!

-Kennedy

Oct 08, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

Harmony 890 lcd stays on without displaying the


Hey!

I had this same issue with my Harmony Remote. Logitech sent be these steps and they got it working right!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this gets the display on your Harmony Remote working too!!!

-Kennedy

Sep 27, 2009 | Logitech Harmony 880 LCD Remote Control

2 Answers

HARMONY 880 SAFE MODE???


remove the batteries2.gif from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

now remove the batteries again and put it back in again without pressing any buttons

if this does nto fix the issue

remove the batteries from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

do a firmware upgrade

Aug 01, 2009 | Logitech Harmony 966208 Remote Control

1 Answer

Harmony 520 remote is in safe mode.....how do I fix this


remove the batteries from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

now remove the batteries again and put it back in again without pressing any buttons

if this does nto fix the issue

remove the batteries from the remote

hold down to the number 2 key

as you are holding down to the number 2 key (do not let go of this number key) put the batteries back in

do a firmware upgrade

Jun 02, 2009 | Logitech Harmony 520 LCD Remote Control

2 Answers

Safe mode!


I can help you with your Harmony One Remote Control.

Replacing the firmware in your Harmony One is the way to get it out of Safe Mode.

To help you make sure the firmware update is successful:

  1. May I suggest you make sure you are running the latest Harmony Setup Software (V 7.7.0).
  2. Replace your remote's batteries with fresh ones. It is important the remote has sufficient, unvarying power when updating firmware.
I hope that helps.
______________________________________________
Harmony One Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

Apr 18, 2009 | Logitech Harmony One Advanced Universal...

2 Answers

Remote will not respond and is locked in safe mode


I realize this is a stupid response but I dealt harmony for a few years and most of the time removing the battery, waiting overnight and putting it back it fixed things.

If that doesnt work connect it to your computer, download the newest software and update your remote with the same settings and it will update the firmware.

Cheers,

Apr 15, 2009 | Logitech Harmony 520 LCD Remote Control

1 Answer

Harmony 1000 in safe mode?


The harmony remotes have a built in safe mode, similar to a Windows XP computer. Usually you enter the safe mode on the harmony remotes by taking the battery out, then pressing the power off button and holding while putting the battery in. If you continue to press the power off button, the remote will display safe mode on the screen.

If you are not doing the above procedure and you are still getting the safe mode on the display of the remote, I would try to update the firmware on the remote. And if you have an RF Extender, update the firmware on it at the same time.

Hope this helps,
81

Dec 19, 2008 | Logitech Harmony 1000 LCD Touchscreen...

2 Answers

Safe mode


take the batteries out of the remote then hole "2" on the number pad. while holding 2 put the batteries back in. should solve that problem (^_^)

May 31, 2008 | Logitech Harmony 550 Remote Control

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