Question about Whirlpool 24 in. DU1055XTPS Stainless Steel Built-in Dishwasher
Remove the outer door panel and check the actuator for the soap dispenser door it is probably broken. You might also check and make sure you don't have an old soap build up inside the soap dispenser. Sometimes old soap builds up and dries inside the dispenser and causes the door to stick. It should be free. Good luck.
Posted on Dec 21, 2007
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Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these. Dishes are not clean if water is hard or when more detergent is used than needed, try filling detergent cup half way. Try using white vinegar after the wash cycle is complete, run a complete cycle. Also turn down the heat on the hot water fed to the dishwasher. Try using water softener for better results. You can also add vinegar in the final rinse cycle. Make sure that your soap dispenser drawer is opening and closing fine. Hope this helps... Please post back if more information is required.
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