Lcd display

Oct 14, 2008

-   I have two VTech IP811 handsets with exactly the same problem. LCD displays start to fail...crystal by crystal, eventually rendering the handset display unreadable. When attempting to obtain repair advice from VTech, I was informed that I needed to contact Vonage for repair information. Well, good luck to me! Handsets work fine for recieving and sending calls, but call log, caller ID, and phone directory have been rendered useless. Replacement handsets are available on ebay, but shipping is cost prohibitive. I would prefer to effect a repair solution that is repeatable. -   Guest

Aug 05, 2008

-   I am experiencing the same problem with two VTech IP811 VOIP handsets. Over a period of 6 months, character displays started to fail, rendering phone book, caller ID, and call log unreadable. At this point, half of all characters do not display. The severity of the problem does not vary with the state of battery charge, but could be related to how the handset has been handled in the past, e.g., dropped, etc. Because the handsets are expensive, I would like to pursue a repair solution for the two that I have instead of purchasing replacement handsets that would eventually fail.-   Guest

Jun 25, 2008

-   Same problem, AND CLUELESS WHY THIS OCCURS...panasonic unresponsive, and very expensive to replace, over $70. -   Guest

May 10, 2008

-   Nothing shows on the screen-   Guest

Jan 10, 2008

-   We have the same problem. Only one in the office still worked. However, a couple of days into January, the displays on 2 of the phones miraculously came back to life! We figure something caused it-a power surge, a break in usage, who knows. But now we want the rest back! Any clues?-   Crompy