Question about HP OfficeJet 7310 All-In-One InkJet Printer

1 Answer

My program for Officejet 7310 all in one is installed but whenever I try to scan, I get a message that the software needs to be installed. What do I do?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,112 Answers

Try going to Hp soltions for updated drivers. Also windows has it own scanning drivers. Try going to control panel and selecting scanner devices, and go through the installation wizard to install a scaning device, if your scanner is not listed then just click on install new device.

Posted on Oct 03, 2009

Testimonial: "I was able to download and install a driver and it now works like a charm."

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have an HP officejet 7310 All-in-0ne. I have recently upgraded operating system to Windows 7 64 bit. The software I have for printer willnot install on the new system. I cannot scan to email or a...


Hi,

Here is the main support page for your printer:

HP OfficeJet 7310 Support

Click on the Software & Driver Downloads link, then select your operating system from the drop down menu.

You can download the software or order a CD.

If you tried to install the older software, uninstall it before loading the new.

Thanks for using Fixya.

Jul 08, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I'm trying to scan a document, but the computer I want it to go to is not on the list. Also the computer is not recognizing the printer as also a scanner. The printer is an HP OfficeJet 7310...


is the solution center or hp director installed on the pc? look under add/remove and check if it's included in the list of programs installed. if it is there,look for it's icon on the desktop or click on start,all programs,hp folder,hp director and hp solution center.launch it from there.use it to scan from your computer.check for error messages and let me know.
if it is not installed ,you may need the disk to install it.or go to hp.com and click on support and drivers to download the latest version of the printer software.

May 27, 2011 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

The issue is as follows: I am using an HP Officejet 7310 All-In-One. My computer is a Mac using OS 10.6.5 Snow Leopard. The Print, Fax, and Copy functions are working perfectly, but I cannot get it to...


Hi,

Click on the link below and download the latest software for your printer.

Driver Download

Uninstall the existing software and download the latest driver and install. it should work fine.

Regards,
Shawn

Feb 05, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I can scan using HP director by loading one page at a time on glass, but when I try to use the "scan to" button on the printer, it lets me select computer, then I choose save to a file and it comes back...


I had this problem and had to re-install the software. It might have been caused by installing a second HP printer, or perhaps from unplugging the printer to move it. Don't know.

May 21, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Officejet 7310 will not scan. Get message, must install program. Program is installed and has been re-installed 3 times.


i have the same problem:( i figured a way around it until someone posts the real answer. if you have an application like adobe, you can import photos from inside the app. also, vista gave me a hard time recognizing the scanner(as it seems to do with a lot of things), it won't work if you can't see the scanner in your control panel.

Jun 11, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Hp officejet 7310 all-in-one software will not install


  1. Solution one: Make sure the hardware is functioning correctly(try to make a copy)

  2. Solution two: Restart both the All-in-One and the computer
    3. Solution three: Check if the correct scanning device is selected as default under HP Software
    4. Solution four: Download and run the Scan Diagnostic utility(FROM HP.COM)
    5. Solution five : Check that the Digital Imaging Monitor is running
    6. Solution five :Try scanning without HP Imaging software
    7.Solution six :Try scanning without HP Imaging software

Jan 26, 2009 | HP PSC 1410v All-in-One Printer

2 Answers

No scan options msg when I try to scan


I need to find the scanning software for hp 7310. It use to work, I had to reload everything and now I cannot get it to work

Nov 16, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

HP soln Center "Not Responding"


Try reinstalling the software,

first uninstall the software from add or remove programs or programs as it may be called in vista.

After the programs are uninstalled, you need to unplug the printer untill asked to plug back in during the install of the driver and software.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&lang=en&dlc=en&product=391182

Let me know how it goes.

Thanks,
Ekse

Jul 13, 2008 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 7310 All-In-One InkJet Printer Logo

Related Topics:

153 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...