Question about GE GSS25JFM Side by Side Refrigerator

2 Answers

GSH22SXA & several problems

We have had this side by side just a few days over a year now. On the freezer side ice can coat the sides and back. Food is so covered with ice you can't read the writing on our packages. I think we are getting a thaw in between times that alternates with the frost. Sometimes the freezer is dripping water from thaw, and then comes the frost. Even if the freezer is set at 7 or 8 it will have a thaw at times. Icecubes don't stay separate, but also seem to experience these fluctuations. The cubes then mold to the plastic thingey that pushes the cubes out, so no cubes can come out and the motor stops working. We have to remove the ice tray and let it thaw to get the ice out. Other times so many ice cubes come out it the ice tray jams in and we can't remove it and of course then the ice cube dispenser won't work. What a bummer, my first side by side that I saved up for and I don't have the money for a repair man.

Posted by on

  • 6 more comments 
  • rebek95 Oct 03, 2009

    I've already checked. The dispenser closes very well, something else is going on

  • rebek95 Oct 03, 2009

    Door seals are fine. Sorry I forgot the J. When I take the number from the metal plate on the upper side of the refrigerator the model number is listed as GSH22JSXA Its stainless steel, so ends with another set of SS.

  • rebek95 Oct 03, 2009

    This is the refrigerator I have http://products.geappliances.com/ApplPro...

  • rebek95 Oct 04, 2009

    I don't see the information you are speaking of. The same answer as yesterday LOL. I'll be gone for the rest of the day today but will check back when home again. Thanks for any help you can give me.

  • rebek95 Oct 04, 2009

    Now I can't seem to add comments to the post???

  • rebek95 Oct 04, 2009

    My comments also disappear after posting

  • John Tripp
    John Tripp May 11, 2010

    Well Rebek95 If you think you can work with me and know how to do some things with diagnostics or know someone that can help you, I will be able to help you. First I would like you to double check your model number as I am un able to locate a GSH22SXA







    However I do show these model numbers GSH22SGPASS GSH22SGPBSS GSH22SGPCSS GSH22SGPDSS GSH22SGRBSS GSH22SGRESS

    Let me know what you find because answering your question correctly depends on the correct model, Thanks Sea Breeze

  • Angie Boldin Jul 16, 2013

    I own a ge refrigerator model gsh22jsxa ss. I have had it for 4 years and have had problems the first year. The rubber sealer came a loose the first year and the ice maker would make too much ice and get jam. The next year I had problems with defrosting and continue to have problem. My food is cover in ice and the freezer leaks. Since my third year of having I have problem with the refrigerator side staying cold. I am disappointed and upset because this is one of the worst purchases I have ever made and it was not cheap. I will never by GE appliances again.

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • GE Master
  • 4,654 Answers

For some reason my post has disappeared. I left you with a lot of information and now All I have is a clarification request. Something is going on with the server here today.Sea Breeze

Posted on Oct 04, 2009

Testimonial: "Sea Breeze is amazing ; ) I have a great basis of information when the service man arrives next week. Thank U!!"

  • 7 more comments 
  • John Tripp
    John Tripp Oct 04, 2009

    Here is basically what will need to be done in the attached PDF. Different model number than yours but same parts and procedures except I will add two sites I want you to read because your defrost drain appears to be blocked also. A freezer is the best dehumidifier there is. There should not be ice clinging anywhere but the rear panel. Thanks, Sea Breeze Click these links about defrost freezing drain repair and I will be here when you return. Here=> HOW TO FIX A LEAKING REFRIGERATOR OR FREEZER Here=> http://servicepartstec.blogspot.com/ Here=> http://appliancepartsse.blogspot.com and here below=>
    SEA BREEZE TIP's and here=> http://appliancepartsseabreeze.com/APPLI...

  • John Tripp
    John Tripp Oct 04, 2009

    Most likely part number WR51X10101 Defrost Heater has burned out. Unplug and remove the rear panel inside the freezer. Defrost with a hair dryer and examine the defrost heater and look to see if burned out, It has a glass tube around the heater element and will be easy to see if burned out. If you need to replace the defrost heater you should also replace the defrost thermostat part number WR50X10054 If you don't see a problem with the defrost heater and I will instruct you on how to manually defrost to test the heater and defrost thermostat. Check for bad connections on wiring to heater and defrost thermostat. Your model has a mother control board part number WR55X10942 We may also need to check that because it does the thinking and determines the time for defrost. Let me Know what you find, Thanks, Sea Breeze
    And a service manual that has a lot o similar information to assist you in your repair Click here=> PROFILE ARTICA REPAIR MANUAL
    And the location on the board to cause a test of the defrost circuit.

  • John Tripp
    John Tripp Oct 07, 2009

    Go to page 7 in the PDF Manual of the refrigerator you have from the web page you sent me http://products.geappliances.com/ApplPro...
    I downloaded the manual from that page and attached it to this email. The instructions are on page 7. You can unplug the refrigerator if you like, but the water should not come on unless you should press the door switch in and pressed the dispenser control while the power is on. Buy your new filter and be ready to follow the directions in the manual. The drain hole in the fresh food compartment should have nothing to do with any blockage unless the water enters that area during defrost and that drain opening also had a blockage. When you place the new filter inside the holder you do need to fill the filter body and new filter with water to prevent air from being in the filter and causing air to be trapped inside and would cause a longer purge of the water just to get the air out. Sea Breeze

  • John Tripp
    John Tripp Oct 07, 2009

    Yes, the hole in bottom and back of freezer should not have ice or water sitting there in the opening. And as I keep reading I get clues that the ice maker is over filling I think you mean to say and then a long thaw? If a compressor stops running because the condenser fan below the refrigerator will stop cooling and a drastic change in temperatures in the fresh food section and the freezer will begin to take place. I have heard of the defrost thermostat sticking and the defrost heater remains on too long to the point of almost melting the back wall. and defrosting the food near the back. Also your model has an electronic ice maker and sometimes they start telling the water control valve to open when it should not. Also the possibility of a leak in the dual water control valve and the fill tube is overfilling the ice maker and all the extra water remains in side the freezer. I need you to get me the temperature readings from inside the freezer and fresh food sections. Look close to where the moisture is coming into the freezer. If the drain is clear and the back panels don't have ice build up then the defrost is OK. Also Milton I think was trying to say look for warm moist air being drawn into the freezer. That can happen if the defrost element under the Ice Maker remains on. It also will tell the water control valve to come on and overflow the ice maker.The dispenser chute door is stuck open or seals around the door are bad and air has no choice but to be drawn in. Your main board knows how may times a day the door has been opened and adjust the defrost time to the run time of the compressor. Something simple like a light staying on in the freezer or fresh food section will change run and defrost times and keep the compressor running. The the damper door between the freezer and the refrigerator gets stuck open or closed and sometime they are electrically controlled. So get me the temp readings for both sides. Not what the display says I need thermometers. Defrost condensate collection pan under the freezer should show some water after a defrost. Pour some water into the freezer hole and see if it ends up in the pan below the refrigerator where it's returned to the air inside your home.

    Sea Breeze

  • John Tripp
    John Tripp Oct 08, 2009

    He needs to check the defrost heater first. If defective replace the defrost heater and the defrost thermostat. He should not tell you first to replace the circuit board first because that is a costly scam! And while the back is open you should ask to pour some hot water and Clorox mixed into the defrost drain to kill the algae and scum that collects over a period of time. This will also tell you if the defrost drain is working properly and will help remove any accumulated trash in the line. Remember the manual I sent you covers a broad range of models not just you specific model. If You want to see a break down of your model click Here=> GSH22SXA
    There are 6 model that GE provides similar model numbers for, just chose one. They are basically the same and I don't know for sure how you got the XA suffix will need to ask GE about That, Good Luck and Thanks, Sea Breeze

  • John Tripp
    John Tripp Oct 08, 2009

    OH dont forget to put your model number into the model search box and click find. Sea Breeze

  • John Tripp
    John Tripp Oct 08, 2009

    The model number GSH22JSXA we have change the number around so many times I'm confused. Sea Breeze

  • John Tripp
    John Tripp Oct 12, 2009

    Thanks For The Rate Rebek95! If you ever need me again feel free to let me know, Sea Breeze

  • John Tripp
    John Tripp Nov 15, 2009

    How is Rebek95 Refrigerator doing? Sea Breeze

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,304 Answers

Check the ice flap on the freezer door it sounds like it is sticking open and letting hot air in

Posted on Oct 03, 2009

  • milten1
    milten1 Oct 03, 2009

    have you checked all your door seals

    the only way you get frost is air

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Maytag msd2651, icemaker stopsmaking ice & after a few days icesicles are forming and there are frozen puddles throughout the freezer. What is wrong?


Sounds to me your model MSD2651HEB has two problems. If you see icicle forming near where the water enters the ice maker the problem is the water control valve is defective and allowing water to enter the ice maker even after the ice maker is already filled with the next ice harvest. To repair the ice maker overfill problem you will need to replace the=> 67006531 Dual Water Control Valve
10_16_2012_7_51_14_pm.jpg67006531 Dual Water Contriol Valve
. I am pretty sure you are having a defrost drain blockage problem. Most defrost every eight hours and over a period of time the drain line that comes down from freezer into a cup like object top middle and back of the fresh food section. If blocked by gunk or ice you will see trails of liquid leaking down the rear wall of fresh food compartment until it reaches the crisper drawers.This is not always the same with every model as you may see frozen ice flowing down the rear wall of freezers on side by sides. Every refrigerator is made different so these are examples only. The key is to find if ice or just gunk has blocked you defrost drain. Unplug and then remove the rear panel in back of freezer. We need to see if the water is overflowing the condensate drain tray or if the blockage is in the turn the drain leads down back of your refrigerator. Much more on this page=> Leaking Refrigerators! If you have questions please ask, Thanks, Sea Breeze

Owner's Manuals (1)

MSD2651HEB.pdf (4536.63 KB)

You will need Adobe Acrobat Reader
to view these documents. The Adobe Acrobat
Reader is available as a free
download.

Get Adobe Acrobat Reader
For other models Click HERE

Oct 16, 2012 | Maytag MSD2651 HE Side by Side...

1 Answer

Permanent ice on back side of fridge near the sensor (thermistor?)


Hello Paola! If your refrigerator is frost free, that is an indication the ice build up is caused by a failure for your defrost circuit. This circuit is made up of a defrost heater, defrost thermostat (both in freezer section behind the inner shield) and either a defrost timer (if your unit is older than 5 years) or the control board if younger. If you take off the shield in the freezer and the evaporator coil is coated in ice that is probably the cause. To check, defrost the unit by unplugging, and then use a hair dryer or heat gun to defrost all the ice off. NOTE: Be ready to deal with the massive amount of water from this defrost or you will have a mess. IF I am right, the refrigerator will start working normally for 2-3 weeks (depending on your humidity it could be shorter). Then you will get another ice build up and it will do the same thing.

Jan 16, 2012 | Refrigerators

1 Answer

Our new 48" Viking side by side does not feed ice cubes adequately. If you need several glasses of cubes it stops feeding and when one opens the freezer door they are piled up and fall all over the floor....


I experienced the same problem several times with our VCSB483DSS also.

What I found was that the ice come down the chute side way and got stuck at the flap in the door. As you continue to press for ice, the machine pushes more ice & they all back up in side the chute and in the door, ready to dump on unsuspecting person who open the freezer door.

I think the the problems are:
1 - over application of foam insulation in the chute pathway in the door.
2 - possible bad timing on the flap opening causing the falling ice to get stuck.

My solution for the past 6 years:
1 - clean out the over application of foam insulation - this reduce the incident frequency from once a month to once or twice a year.
2 - inform my family member that if while you pressed for ice, and the ice is not dropping, but you hear the motor still cranking away, stop pressing for ice immediately. Stick you finger up the dispenser to make sure the flap is open, and push the ice to un-stuck them. And finally, be prepare to get 2 cups full of ice.

Viking may make professional quality fridge (13 years experience in restaurant business), but ice & water dispenser is not their strong point.

Oct 09, 2010 | Viking 42 in Built In Professional...

1 Answer

I have a side by side GE Profile refrigerator with ice and water in door which is about 10 years old. I just noticed a thin layer of ice in the bottom of the freezer. I removed it but it returned a few...


hi look to the back of inside of freezer lower part just above where you saw ice you will see a gap that the freezer drain there a hole in the middle may be cover with ice take hair dryer and melt ice and blow out drain that should do it jim

Oct 08, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

At first the refrigerator side was freezing everything and the freezer was fine, except the ice & water quit working. I replaced the filter & it worked for a few days then it was back to the same...


if the fan was loud you could have a bad evap fan motor,is there ice on the inside back wall of the freezer?if there is you have a defrost problem and ice could be built up around the fan motor and the blade,when the blade hit the ice that could be the noise you were hearing and now the ice is stopping it from spinning at all.if there isn't any ice on the wall you could have a bad computer board,part number wr55x10942,i've seen g.e.'s that when the water and ice didn't work and the temp was warm it was the board but when you say the fan was loud it makes me think you could be iced up in there.also if the fan motor was reving up and slowing down the board could cause that,let me know if there's like snow or ice on the freezer wall and i can help you out

Sep 30, 2010 | GE PSS26LGR Side by Side Refrigerator

1 Answer

Water on floor under unit & ice bottom of freezer


By going online, saw several posts re this problem. In short, the water drain was clogged and there was also a problem with the defrost timer. Service man blew out the drain line with compressed air and installed a new timer. Voila! Problem fixed. Interestingly, the serviceman found a wad of what looked like putty, but was sticky like gum in the drain area. He said he had never encountered anything similar.

Aug 04, 2009 | Jenn-Air JCD2295HES Side by Side...

2 Answers

GE Adora Side by Side Refrigerator Ice maker


You may ahve a problem with your freezer temp. Check your setting. Turn down a few notches to see if problem goes away. Also Pull out your fridge and vacuum out your coils underneath unit. Plug coil causes freezer temp to rise. Rus

Jul 04, 2009 | GE Adora (DSF25KGTBG) Side by Side...

1 Answer

GE side by side by side,water drips from bottom freezer door


I have the same problem. Just talked to a friend that's a great appliance repairman. he said I have to remove the panel in the back inside of freezer and there is a drain that gets clogged up, a little hole or tube.
clean that and should work fine and stop leaking. I haven't had time yet, but this weekend I'll do the deed. Hopes this helps ya!

Jan 28, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

3 Answers

ICE CUBE MAKER SMELLY ICE CUBES


Hello margrek
Welcome,

YOU SAID, YOU HAVE KENMORE ELITE BOTTOM FREEZER WITH ICE MAKER THE ICE CUBES SMELL HORRIBLE ALWAYS, I EVEN TOSS THEM OUT EVERY FEW DAYS, STILL SAME PROBLEM


Ice has bad odor and taste.

1• Ice has picked up odor or
flavor from strong food stored
in refrigerator or freezer.
2• Water running to ice maker
has poor taste or odor.
3• Ice not used frequently enough.
4• Cover foods tightly. Discard stale ice. Ice maker will
produce fresh supply.
5• Add filter to water supply line. Consult a water purifying
company.
7• Discard stale ice.

Huuum
Please remember to leave a rating!

Oct 11, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

3 Answers

Ice maker broken


check to make sure the arm or what ever controls the cubes isn't stuck closed or the inlet to the maker isnt' got some restriction

Dec 08, 2007 | GE (PSS26MSRSS) Side by Side Refrigerator

Not finding what you are looking for?
GE GSS25JFM Side by Side Refrigerator Logo

862 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Sal DeAngelo

Level 3 Expert

2328 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Andrew Taylor
Andrew Taylor

Level 3 Expert

16099 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...