My hp photosmart 7760 keeps getting an error message that color cartridge failed. I removed the tape,cleaned all the contacts on both the cartridge and printer heads.I also tried two new cartridges with no results>
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I suggest you run the 'Tap 10' diagnostic test pattern for your HP PS 2600 series printer model...this will display the electrical health of the ink cartridges and confirm that your printer is operational (I am guessing one of the ink cartridge control lines is open). http://www.youtube.com/watch?v=RTFOBtdthAc
Hello sir; Try this way, turn on the printer, open the cover, UNPLUG the power cord, removed all cartridge and re-insert again, turn the power switch in off position, then plug in power cord, turn on the machine.
There is a chip on the cartridge that tells the printer when it is out and if it is a refilled cartridge. HP has gotten pretty picky on refilled cartridges. The one thing that sometimes works on some models is to pull the power, hold the power button or ok button down and then plug it back in.I would recommend buying a refilled cartridge from a local store or from an online retailer such as Print Country. They are generally really good about replacing reman items that don't work, just don't expect them to replace an empty one that stops working. They are still high quality and about half the cost as a new one. Also, don't forget to recycle the old ones!
Even though the printer doesn't call for new ink, remove or replace the color cartridge. First I removed the color and the test page printed at full speed. I then put in a new color cartridge and it again worked full speed. I believe the problem was somewhere in the half used color cartridge. Hope this solves your problem.
I think I may have solved this problem. What I did was take out the #56 cartridge and hit the print button. It started to calibrate and then said it was printing on reserve or something? Yup, it printed with only one (#57 cartridge). After that, I stuck in a new #56 cartridge and so far so good for it only happened yesterday.
I hope this solves your cartridge #57 failed problem. Let me know if it does.
Access your printer properties and try preforming a print head or printer cartidge clean and on the machine try the print cartridge aligniment procedure.
If after you try both of those I suspect there is an issue with the print head. If that is the case an ink jet printer is not worth repairing.
You know, I'm not going to read the other solution. I know 100% FOR SURE, when a cartridge fails, it is dead and there is nothing you can do about it, but there is a good side. HP ink cartridges have a year warranty. Call them and tell them it failed, they'll send you a new one!