Question about HP PhotoSmart 7760 InkJet Printer

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Cartridge failed after replacing it wtwice

My hp photosmart 7760 keeps getting an error message that color cartridge failed. I removed the tape,cleaned all the contacts on both the cartridge and printer heads.I also tried two new cartridges with no results>

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Re: cartridge failed after replacing it wtwice

Unplug and plug back in?

are you sure you have the correct one in the correct slot?

Posted on Dec 21, 2007

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What to look for when it keeps saying ... Error .... Remove and check color Cartridge?

I suggest you run the 'Tap 10' diagnostic test pattern for your HP PS 2600 series printer model...this will display the electrical health of the ink cartridges and confirm that your printer is operational (I am guessing one of the ink cartridge control lines is open).

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It says One or more cartridges have failed. Please remove all cartridges and reinsert each cartridge by itself. I did and the color cartridge is ready to calibrate but the black cartridge gives me the...

Hello sir; Try this way, turn on the printer, open the cover, UNPLUG the power cord, removed all cartridge and re-insert again, turn the power switch in off position, then plug in power cord, turn on the machine.

Jan 26, 2010 | HP PhotoSmart 7760 InkJet Printer

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I refilled my #57 color cartridge for my hp photosmart 7760 and got a cartridge failed error message. Turns out the cartridge is expired. Is there anyway to override this? I tried the hp hard reset and...

There is a chip on the cartridge that tells the printer when it is out and if it is a refilled cartridge. HP has gotten pretty picky on refilled cartridges. The one thing that sometimes works on some models is to pull the power, hold the power button or ok button down and then plug it back in.I would recommend buying a refilled cartridge from a local store or from an online retailer such as Print Country. They are generally really good about replacing reman items that don't work, just don't expect them to replace an empty one that stops working. They are still high quality and about half the cost as a new one. Also, don't forget to recycle the old ones!

Oct 19, 2009 | HP PhotoSmart 7760 InkJet Printer

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Get error message on my HP Photosmart 7760 that "Print cartridge cradel stuck. Clear jam then press okay"...but there is no jam. :( Help...thanks.

jam not on the paper but, check the space where the printhead slides on, see if there is something blocking the path

Jun 26, 2009 | HP PhotoSmart 7760 InkJet Printer

1 Answer

Repaced ink cartridges,

I think it is not recognizing the new cartridges. Try to clean the slots of the cartridges where you place them. Try to clean cartridges bottom.

Than go to windows open the software installation CD provided and recalibrate the printer and there could be one more option to try.

If my advice helps you out rate me.


Mar 13, 2009 | HP PhotoSmart 7760 InkJet Printer

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Slow printing

Even though the printer doesn't call for new ink, remove or replace the color cartridge. First I removed the color and the test page printed at full speed. I then put in a new color cartridge and it again worked full speed. I believe the problem was somewhere in the half used color cartridge. Hope this solves your problem.

Jan 26, 2009 | HP PhotoSmart 7760 InkJet Printer

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Cartidges have failed

you may have to buy new cartridges as some go whats called 'electroicly dead' which means they are no good mine done it a few weeks back

Jun 18, 2008 | HP PhotoSmart 7760 InkJet Printer

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Cartridge 57 failed

Brenda Walker on August 18, 2009

I think I may have solved this problem. What I did was take out the #56 cartridge and hit the print button. It started to calibrate and then said it was printing on reserve or something? Yup, it printed with only one (#57 cartridge). After that, I stuck in a new #56 cartridge and so far so good for it only happened yesterday.

I hope this solves your cartridge #57 failed problem. Let me know if it does.

Aloha from Hawaii

May 01, 2008 | HP PhotoSmart 7660 InkJet Printer

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Replace color cartridge

Access your printer properties and try preforming a print head or printer cartidge clean and on the machine try the print cartridge aligniment procedure.
If after you try both of those I suspect there is an issue with the print head.
If that is the case an ink jet printer is not worth repairing.

Dec 20, 2007 | HP PhotoSmart 7760 InkJet Printer

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Color Cartridge Failure

You know, I'm not going to read the other solution. I know 100% FOR SURE, when a cartridge fails, it is dead and there is nothing you can do about it, but there is a good side. HP ink cartridges have a year warranty. Call them and tell them it failed, they'll send you a new one!

Sep 18, 2007 | HP PhotoSmart 7760 InkJet Printer

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