Question about Toshiba Qosmio G15 Notebook

2 Answers

Lines on Toshiba Laptop

Lines on screen

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 1 Answer
Re: Lines on Toshiba Laptop

I have the F15-AV201 (purchased in 2005) and it had the vertical lines on the display (appeared six months ago). This is a defect, on the nVidia graphics chip.

Since the chip is soldered on to the system or mother board, the only fix is to replace the entire system board.

I called Toshiba around April 10, 2009. The person I talked to was in the Philippines. Oh, the number was 800.457.7777, then at the first prompt press #1, #3 then #1 (rather than waiting for each prompt.)

Told them the model number and that I heard Toshiba was replacing the system board at no charge. I called it the "Northstar System Board Replacement Program." He looked up my serial number info and said that it qualified for the "SYSTEM BOARD ENHANCEMENT PROGRAM."

He sent me a UPS prepaid box, sent the notebook in, got it back about seven days later! It had an updated system board that included a better nVidia graphics chip. A system check indicates it has the GeForce Go 6600.

Note: I did not have to argue with the CSR, it's like they are told not to argue and simply arrange for the repair. Cool.
Note: I got the notebook with Windows XP and all original software installed. It's like they used the System Recovery disks to reinstall everything.

I did include a post-it note saying that the OS was messed up. Also, included with the return were two CDs that contained drivers and applications that are in comport with the new system board. The instructions said to install XP with my old recovery CD, but for all other drivers and apps, to use the two disks they sent me.

So cool that Toshiba is doing the right thing and fixing these at no cost to us.

Posted on Apr 23, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 11 Answers
Re: Lines on Toshiba Laptop

Try to connect an extern screen from your notebook if the problem continue the there is a problem with the notebook but nt the screen

Posted on Dec 23, 2007

2 Suggested Answers

  • 84 Answers

SOURCE: Vertical lines in my laptop screen

There could be three different possibilities why you would get a line on your lcd display.

First, it could be a missing signal from the controller IC to LCD driver IC

Second it could be a defective LCD driver IC itself

Third it could be a dry contact in the tape carrier package ( TCP).

Attach an external monitor to your laptop and make it your primary display unit to see if you are still getting the lines if not its you TCP if you still get lines it will need to have either the LCD IC or the controller IC checked and possibly replaced.

Posted on Feb 11, 2008

  • 1087 Answers

SOURCE: toshiba satellite laptop has white lines on screen

Pull the lcd monitor out of the plastic frame and check for a loose wire connection where it leads back to the motherboard. If your lucky the backlight tube wite worked loose if not you will be looking for a new lcd screen.

Posted on Dec 30, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

How to fix lines and freezing screens on toshiba laptop

If there are lines through the display you probably have a bad screen. You could get it replaced, but it may cost several hundred dollars. It may be more economical to replace the laptop.

Jul 19, 2014 | Toshiba Satellite PC Laptops

2 Answers

My Toshiba Tecra S1 Laptop has lines up and


the flex of your is either getting weak or it has shifted from its original location.. the flex is what connects the screen to the panel of the laptop and when it has a problem you experience lines on your screen..

what you should do is to open up your laptop and try to set the flex to its normal position and see if it stops the lines on your scree, if it doesn't then you have to change the flex

if you cant open your laptop,get someone with experience to help you


Feb 18, 2010 | Toshiba Tecra S1 Laptop Notebook

1 Answer

My satellite toshiba laptop shows a screen of fine colorful lines

did you ever try to go on gateway site to find a fix or to see if there is a update display driver for you computer

Feb 10, 2010 | Toshiba PC Laptops

1 Answer

My toshiba laptop has a thick white line down the screen

The normal cause of lines across the LCD of a laptop is a damaged video cable. The unusual cause would be the video card itself.

To determine which item is at fault, you need only attach an external monitor to your laptop's video-out, and then swap your monitor view to 'both' or mirrored (usually just the function key (FN), plus one of the Fkeys...look for an off-blue picture of a monitor on the Fkeys).

If the lines across the screen also appear on an external monitor, then the video card is damaged.

If the lines only appear on the laptop's LCD, but not the external monitor, then just the laptop's internal video cable is damaged.

Hope this helps.

Aug 21, 2009 | Toshiba Satellite p105-S6114 Notebook

1 Answer

Lines in the lower part of screen

If it is still in warranty contact Toshiba.
Good Luck.

Mar 15, 2009 | Toshiba Satellite A205-S5879 Laptop

1 Answer

Vertical lines on screen

Everything can be fixed.

Try hooking up your laptop to an external monitor. If you get lines then the problem is the video card.

If not, it's the lcd, usually it is anyways.

Just replace the lcd and your problem is gone.

Best of luck!

Feb 25, 2009 | Toshiba Satellite P105-S6207 Laptop

1 Answer

Vertical lines in my laptop screen

My understanding is that you have 2 laptops with the same problem, if that is the case, you need to replace the lcd. When you have lines on lcd's, that is a sign of a bad lcd.

Jun 10, 2008 | Toshiba G15-AV501 Qosmio Notebook

1 Answer

Black lines on my laptop

am sorry your screen is bad you hav to replace it

Jan 30, 2008 | Toshiba Satellite Pro 4600 Notebook

Not finding what you are looking for?
Toshiba Qosmio G15 Notebook Logo

617 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba PC Laptops Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

5660 Answers

john smith

Level 2 Expert

366 Answers

Are you a Toshiba PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides