Question about LG enV VX9900 Cellular Phone

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My enV touch keeps resetting itself

Everytime i turn it off and back on, my lock code is 0000, my backrounds are reset and my shortcuts are reset. wtf?

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Check to see what version of firmware you are running, there's been a lot of similar complaints about the same problems with version 4. My fiance and I both have this phone and I have those problems and I looked last night and I'm running version 4 of the firmware, he's running version 3. A little digging around on the verizon forums helped me realize I'm not the only one having the problem.

To check your firmware version, open Settings and Tools, select phone info and select SW/HW version the SW version should say something like VX11KV04 if you're running version 4, if you're running version 3 its VX11KV03

Posted on Oct 09, 2009

  • vivshrey34 Feb 11, 2011

    what do i do after i find out what version i am running (4)?

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Master reset a lg enV touch


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Steps to Reset Settings

Restoring default settings will reset Sound, Display, Phone and Call Settings to factory default specifications.


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