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My K750 Digital Labs DVD player won't play. It's getting power (the light is on at the bottom of the unit), but the disk does not spin. Any idea who services these things? Will it be worth the cost?

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SOURCE: digital labs portable dvd/cd player k750 will not

I had this problem and found that the line selector switch on the side next to the 12vdc jack was switched to "in" instead of "out".

Posted on Dec 14, 2009

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Does it play a cd? If so than the decoder for the dvd portion of the head unit may be bad. I would replace it if that's the case.

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Dvd won't spin


The unit could be new/defective----take it back if new and exchange it---if do that check the new unit before leaving store.

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My DRC6309 RCA portable DVD player will not play disc. It says "loading" and then says "no disc". I have tried different outlets and different discs. Any suggestions? Is there a...


Hello
Either your DVD players Laser Pickup Unit is dirty or defective or its 'sled' motor has damaged. Sled motor is one, which spins the disc inside. if it does not spins, the main system IC won't get any signal that the disc is "IN", and will show the messege "No Disc". The same will happen if the laser pickup unit is defective or dirty. Insert a Head Cleaning Disc into the system, and play it for atleast 3 times. If there is any dirt or dust, this will solve your DVD's problem. If not, it should be serviced by any skilled technician. It is not a user reparable item, as you have to take out its loading mechanism completly out of it for repair. OK.

Jun 02, 2011 | RCA DRC6309 9 in. Portable DVD Player with...

1 Answer

I have a digital labs model K715 dvd player. when i put a disc in, it spins, screen say its loading but will spin, stop, spin and stop again. Wont play the disc.


Try doing the following...

Making sure the "line select" has been switched from "in" instead of "out". Once you switch it back to "out", the player should work normally.

Mar 05, 2011 | Insignia NS-PDVD8 Portable DVD Player

3 Answers

Wrong disk


I looked at everybody's ideas, and none of the ideas seemed to fit my situation. My DVD player has been working fine for one month. I got a new DVD today in the mail. It froze, and then began to display the WRONG DISK message. Then, nothing would play on the player, All of the DVDs that had worked fine before, now would not play. They all said WRONG DISK. I tried reaching under and trying to clean the laser lens, but that did not fix the problem. I am not saying that this will fix your problem, but this is what fixed mine.

1. Place the DVD player on a table

2. Plug in the DVD player.

3.Push the OPEN button so that the DVD platter extends outside of the player (It now looks like it does when it is ready for you to put a DVD in it to play it.)

4. Unplug the DVD player. (Now the power is off, and the platter is still extended.

5. Remove the cover of the DVD player being careful not to damage the extended platter.

NOTE: With the platter extended, looking slightly from the rear, under where the DVD is spun, you will be able to see the Laser lens. It will be covered by the mechanism that spins the DVD. The lens will be connected to a mechanism that that has two rails on either side.

6. Grasp the plastic surrounding of the laser lens area and pull the entire mechanism toward the rear of the DVD player.

CAREFUL: DO NOT YANK THE MECHANISM BACKWARDS as this will break off the laser unit. This mechanism is being moved with the resistance of many gears. PULL SLOWLY AND FIRMLY, and the entire mechanism will move on the rails until the laser unit is clearly visible to you and completely from under the spinning mechanism.

7. Since the lens was clearly visible now, and easily accessable, I carefully and lightly cleaned the lens with a Qtip and alcohol.

8. Replace the cover on the DVD player

9. Place a DVD on the platter.

10. Plug in the DVD player

You will find that you no longer get the WRONG DISK message and your DVDs will now play properly. As I said, just reaching under and cleaning the laser lens did not seem to fix the problem. It was only when I moved the entire laser unit from under the spinning mechanism, and forced the DVD player to realign itself when it powered on, did the DVDs begin to play again.

May 23, 2009 | Sungale DVD-2026 DVD Player

1 Answer

Digital labs portable dvd/cd player k750 will not spin


I had this problem and found that the line selector switch on the side next to the 12vdc jack was switched to "in" instead of "out".

Mar 21, 2009 | Televison & Video

1 Answer

Sony DVP CX860 300 disc just keeps rotating the carousel


I just got one of these and i notice mine does the same thing. WHat i found that helped mine is tip the unit back a little. The loader uses a little but of gravity to get the disks to roll back into the loader. If its level the wheel sometimes cant spin the disk up into the loader fully. If its tipping back a little the disk will roll back easy into the loader and load it properly.

Also, dont forget if your playing a disk and you want to stop the unit, DONT POWER IT OFF AT THE UNIT. Power the unit off by the remote power this way it will finish its cycle and put the disk back into the proper slot.

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1 Answer

"No Disk" message on front display


If when you insert the disk you hear a whirring and clicking noise, CD spins, and does not read, then that is a problem with the DVD lens.

The DVD lens try to focus on the DVD track, by moving lens pickup and spinning the disk, but cannot read the tracks because the lens is dirty or defective.

Try first cleaning the lens with a DVD cleaner disk. And also if you can see the lens from the outside try blowing some canned air on it.

If this still does not help, then the lens pickup may be faulty, in this case you often replace the whole DVD drive unit inside the DVD player.

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1 Answer

I have had this unit for about a year and today one of the dvd players will not work.


Contact their customer support department, at http://1800customersupport.com/kawasaki, or by calling 1-877-252-6873. They can probably help.

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