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Ge microwave model HVM1540DN1BB buttons stopped working

It started with just the start/stop button a few months ago. We began just using the express cook buttons. Then all of the numbers stopped working and we could only use the ''potato'' button for everything. Now all buttons have failed except the clear/off button. It's a little over a year old now and the warranty is no longer valid.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: GE Spacemaker Microwave JVM165OWB005--No more heat!

If you look at consumer affairs.com, there are many problems like this with GE microwaves. Not a good track record, experiencing problems with mine as well.

Posted on Apr 15, 2008

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MicrowaveSvc
  • 9047 Answers

SOURCE: JVM1740SM1SS

Your membrane keypad has probably failed.

If you might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

It's at http://www.microwavedisplay.com/keypad_replacement.pdf

We have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

Essentially you unplug the oven from the wall outlet, and remove the control panel assembly as per the instructions at the site linked above.

(Remove the grille from across the top, remove the top screw in the control panel frame, then lift up & out).

There should also be a very helpful "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille.

Then unplug the keypad from the circuit board, heat up the keypad from the front with a hair dryer, then peel the old keypad off.

You have to make sure all the old adhesive is off or the new keypad will not stick.

I use paint thinner or mineral spirits, then follow up with isopropyl alcohol to be sure the panel face is squeaky clean and dry.

Then peel the backing paper from the new keypad and carefully press the new keypad in place.

You need to be precise - you cannot apply it, peel it off, then reapply it.

If you would like to have us do this for you, we do that for $39.95 plus part costs.

Please feel free to contact me directly if you need more help.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Jun 23, 2008

SOURCE: Fire in Microwave Using Sensor Control for Potato

Please contact your home insurance to have the problem logged as a failure of the microwave. The insurance company will most likely help you with the smoke damage to the house and will contact the manufacturer to get their money back... there might be an issue with the manufacturing of these appliances.

Posted on Jun 27, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: GE SPACEMAKER XL MICROWAVE OVEN JVM1440

Assuming that your internal cooling fan is working, I would suspect that your magnetron is failing.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the
left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

I would check the cooling fan, then suspect the magnetron.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 16, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: Microwave Oven Does Not Start Cooking

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you don't find yours, or if you want to look at it without disassembling the oven, you can download it here.

If yours is not shown at the parts site or manual site linked above, Please reply back with your brand and model number so we can help you.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 25, 2008

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