Question about Brother MFC 420CN All-In-One InkJet Printer
I would need more information for this fault. Your "question" is very criptic.
Are you getting a paperjam error, or is the machine not picking up the recording paper or the document feed?
Did you have a paper jam and clear it, but not all of the paper came out? If so, unplug the machine and open the upper cover. On the right you should see the print head under the top cover (you may need a light). See if you can grab the head and move it. If you can move it then it's not locked. This usually means the machine has a clump of wadded up paper stuck in it somewhere. This paper is usually on the right side between the head and the outer case. You might be able to see it if you shine a flashlight in the area where the head goes AFTER MOVING THE HEAD to the left. If you can see paper in the head maintenance area, you'll need tweezers or something to pull it out. If you can't see anything on the right side, look in the same area but on the left side. If you do see paper on the left side, be careful not to damage the encoding wheel while you're trying to remove the paper.
If this doesn't help, please provide more information.
Posted on Dec 29, 2007
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