Question about NetGear GSM712 Managed Gigabit Ethernet Network Switch - GSM712 (GSM712NAR)

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GSM712 Netgear Switch password reset or recovery

Several GSM712 Netgear Switchs where donated to our school. However we do not have the passwords to manage them. How can I restore to factory defaults or recover the password?

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Netgear GSM switches have an RS232 serial console port. Connect to that using Hyperterm, PuTTY, Xterm etc. at 9600-8-N-1, and power up the switch. Early in the boot process, it will give you a choice of normal operation, or the boot menu. Select the boot menu before the time runs out (usually a couple seconds), and one of the options will be to reset the switch configuration, including the password.

As far as I know, there is no way to recover the password and leave the configuration intact.

Posted on Oct 19, 2014

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As far as I know, you'll need Netgear's help to recover the passwords and they'll only help if you have a Premium support contract.

Try "1234" as this is the default if password protection is enabled.

Good luck!

Posted on Oct 04, 2009

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You forget the password for the "admin" user account and can no longer perform important management operations. solution.gif Use the password recovery method outlined below to define a new password for the "admin" user account:
  1. Access the Command Line Interface from the console port and enter the user name "recover" and password "recover" to place the Switch in password recovery mode. The Switch remains in password recovery mode for a maximum of 30 seconds, before it returns to the CLI login prompt.

    note.gif You must use the console port to recover the passsword. If you attempt the recovery method using the network, the password will be rejected.

  2. Perform a hard reset on the Switch whilst it is in password recovery mode by switching it off, waiting a few seconds, and switching it on again.

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  3. When the Switch has rebooted following the hard reset enter a new password for the "admin" user account.

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Forgoten paswords


you could try this program

http://www.fullandfree.info/software/erd-commander-2005/

password for the extract file is

www.fullandfree.info


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