Question about HP Pavilion DV6295us Notebook
Here are the various possibilites for your issue and its can be solved by the following solution:
Please check, how the issue must have created and take the necessery steps to solve the problem as described(Take coorect solution based on how the issue is created)
ISSUE 1: Webcam did work, but stopped after a new program was installed
The program may have installed a conflicting driver. Open the Device Manager and update the webcam imaging and sound drivers.
Or, you can use System Restore to return the computer settings to an earlier point in time when the webcam was working.
Update the webcam driver The webcam may stop working after a new instant messaging program or video display program is installed. Some of these programs install their own video or sound drivers which conflict with the proper drivers. HP provided a working driver with the PC and may have provided an updated BIOS or hardware driver on the hp.com web site. Microsoft provided a webcam driver with their Vista Service Pack 1 (SP1), and an improved driver with Vista SP2. To try to resolve the problem of a non-functional webcam, do the following:
The notebook is using Microsoft Windows Vista Service Pack 1 and the webcam has never worked properly.
There are known performance issues with the Vista Service Pack 1. Use the Windows Update function to install Vista Service Pack 2 and all the required updates
Install a new webcam driver in Vista with Service Pack 2 HP recommends that you download and install Windows Vista Service Pack 2 to fully utilize the updated software and drivers that it provides. You should also install the latest BIOS from HP. Microsoft provides an automated Windows update function that examines your computer and installs the appropriate drivers and programs for Service Pack 2. One of the updated drivers, Microsoft USB Video driver , is required for proper operation of the webcam on your HP or Compaq notebook PC.
The webcam does not work even after multiple drivers were installed to try and resolve the problem.
Remove unneeded and conflicting drivers If you have previously installed the latest Windows Vista Service Pack, or have installed additional webcam software, you may have added webcam drivers that conflict with the correct driver. To check if there are additional drivers installed and to delete the conflicting drivers, do the following:
Posted on Oct 03, 2009
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Posted on Jan 02, 2017
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