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I sucked up a shoe string. It pulled out easy, but now the brush wheel won't turn or suction.

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Take the brush roll sole plate off and make the brush roll is properly sat in its housing, also the belt isnt broken

Posted on Oct 03, 2009

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Posted on Jan 02, 2017

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1 Answer

I fitted a new belt. Green light is on so brush is spinning. As I lower the head the brush slows to a stop as it contacts carpet.


There are much quality differences in belts but the foot pedal with arrow is made to set the hightbecarefully because of easy broken pedals . but if the brush is setting on the deepest stand then its not rotating anymore and the brush stands still. its very easy how you can disassemble the brush and can place them in 3 differend levels in height ? on the grey bearing holders outside of the brush there are 3 different indications l and ll and lll the best is to set so that the carpet if its a thin one the brush must setting just lower then the suction mouth so that the brush are more coming out so deeper come out of this suction mouth so that the suction mouth has made a little more distance from the carpet because when the brush rotate to deep insite the suction mouth .1 the tension of the belt on the brush is lower and .2 the suction mouth sucks vaccuum on the carpet and the brush doesnt rotate because of the force of suction power, play around with the different heights you find the right level.

Apr 04, 2014 | Kirby Vacuums

1 Answer

My dyson hose sucks good but, when i put handle down, it won't **** but brush does turn


I just had the same problem....suction from wand, but no suction from soleplate, the brush bar spins. Did all the troubleshooting steps on dyson.com but they didn't work...dyson.com says need to take to repairman, being a diyer I went to search engine. I didn't find a fix, however I found one myself....it appears the vac can get stuck in floor mode or in between modes....the dial on top on dc07 ....selector of floor or carpet..try pushing it back and forth to see if that puts it in carpet mode...check for suction or try vacuuming...if that doesn't work, looking at vac from behind vac on the right hand side is the selector dial..on top of bottom portion of vac.....with vac in upright position, recline it as if about to vacuumn floor...look down at selector area ...you should be able to see a rectangular type button exposed ..push this to reset position...you may have to push it a few times...then try vacuumniing.....I finally had suction from soleplate!! Another tipoff to this problem is my selector dial would not stay in place would pop I to carpet by itself, but only halfway....fro a long time my vac would work but not very well...had to go over same area.4-5 times..What a workout! The first time I contacted dyson via tele the rep had me remove some stuff and I was able to look at area below selector...what I saw was two holes, one hole was only over the other hole half way...hence at that time I had only part suction since holes were not aligning properly....I read somewhere as a further tip to get suction to engage, while vac is reclined step on front edge of vac head it said you'll get more suction that way, I haven't tried that, but thought it may help someone

Feb 16, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

The brush wont rotate on my windtunnel vac but it still has suction. Could this be a broken belt?


Yep - that's usually the culprit if the brush stops turning. However, pull off the skid plate (bottom panel) and make sure you haven't picked up any string or some other obstruction that's wrapped itself around the brush & stopped it from turning. Things like hair/string don't always end up in the bag/bin sometimes if they're long enough they just wrap themselves around the brush.

Jul 13, 2011 | Hoover Vacuums

1 Answer

My brusg stopped turning after sucking up a shoe


Hi There is a reset switch on your Dyson that needs to be pressed when something gets stuck in the brushes. The reset switch helps protect the motor that spins the brush from damaging if something gets stuck inside the brushes. There is a little red pole that sits up behind the brushes on the vacuum head, I believe it's on the left side of the floor head as if you were behind the machine vacuuming. Try pushing this reset switch first. Did this fix your problem? If no, please let me know and I'll be more then happy to do some more advanced diagnosing with you.

May 02, 2010 | Dyson DC25 All Floors Bagless Upright...

2 Answers

My Oreck XL has quit sucking. The brush turns but


Same problem here with XL9100. Bag would not expand implying no suction. Motor ran and brushes turned. Easy disassembly using common tools found that a plastic bag had been sucked up and caused a blockage prior to the impeller. Cleaned up, reassembled, and everything worked fine after that.

Nov 05, 2009 | Oreck XL Ultra Bagged Upright Vacuum

1 Answer

Not picking up fuzz


I've had a similar problem with my DC07 Animal, although there WAS suction and the machine seemed in otherwise good condition, the vacuum seemed to be working normally, yet very little was vacuumed up. I would go over and over sections of carpet and get very little debris in the container. In my case, the cleaning brush roller bar was competely covered in debris (hair, dirt, string, stuffing from our chewed up dog toys, etc.). I removed the bottom cover and manually removed all this debris from the cleaner/brush roller, reattached the cover and it worked like new with great suction.

Apr 04, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

I was vacuuming with the Dyson DC 17 and sucked up a berber carpet string by accident and after cutting and pulling it all out of the bottom brush part, the brush no longer spins but the suction part...


The belt could be snapped. If this model has a brush protected belt then it has to be repaired by a service call. If however you can get to the brush roll belt by removing the bottom sole plate (turning over the vacuum so that you're looking at the base) with the plastic catches undone where you can see the belt then check to see if it has snapped. If it hasn't snapped then it may just need readjusting.

If you can't see the belt and has protective covers that can't be undone then the model has a brush control system that has to be replaced by someone who can do Dyson repairs.

Mar 12, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

5 Answers

My dirt devil vacuum won't suck up anything and its brand new!!


Take the vac bag off and turn on the vac , it should blow air out, if not unclogg the hose where the bag connects, also when you check the roller and belt, unclog the flex hose(located inside base near roller assembly) that sucks up the dirt. As long as the motor works fine the rest is just maint.

Mar 30, 2007 | Dirt Devil M085805 Upright Vacuum

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