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HP CP1215 won't work after computer goes into sleep mode

When the computer goes into sleep mode (Vaio Windows Vista) the printer goes offline or into some kind of standyby mode and won't work unless you turn the printer off and turn it back or or disconnect and reconnect the cable.
Already tried changing the printer settings so the printer itself never goes into sleep mode and that doesn't solve the problem.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Lexmark X 1270 Can not Print

try reinstalling the driver

Posted on Dec 20, 2007

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SOURCE: HP Deskjet Windows Vista Offline

the printer is not yet install. please help me to install because i don't have a desk

Posted on Jan 16, 2008

SOURCE: blinking lights & offline-use printer offline

hi! how can i align my printer cartridge?

Posted on May 30, 2008

Bubbabear64
  • 2794 Answers

SOURCE: OFFLINE

Here is the answer for Vista support on your printer from Brother:

http://www.brother.com/E-ftp/windowsvista/us.html

Does it print on the Windows XP computer just fine?

Posted on Jun 21, 2008

dominusnex
  • 15 Answers

SOURCE: HP Photosmart C6180 goes Offline in Vista

Solution A:

Download and install this Critical Update for your printer directly from HP.

Solution B:

There have been cases where if the PC is turned off or goes into hibernate this can occur. To work around this issue the "HP CUE DeviceDescovery Service" must be disabled:

1) Click on the "Start Menu" icon on the bottom left corner of the screen, type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Services management console application.

2) The Services management console application is made up of 2 panels. The right panel contains a list of all services available on the system. Scroll thru this list and look for a service called "HP CUE DeviceDiscovery Service".

3) Right-click on "HP CUE DeviceDiscovery Service" and select "Properties" to open the "HP CUE DeviceDiscovery Service Properties" dialog.

4) From the "HP CUE DeviceDiscovery Service Properties" dialog, click on the "General" tab. If the "Service status" shows that the service has started, click on the "Stop" button to force the service to stop.

5) Change the "Start type" to "Disabled" and click on the "OK" button on the bottom of the dialog to apply the changes.

Solution C:

1. Set the printer to a static IP address
2. Logon to the machine as the administrator or with admin rights.
3. Remove/Reinstall the printer using the IP address

Posted on Dec 14, 2008

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1 Answer

Hi, My Star TSP100 printer always goes offline after computer shutdown


Hi Valued Star Customer

It seems like the USB host may be going into "sleep mode" and not awakening. Please contact Star Support at support@star-emea.com for documentation.

Best regards

Star Technical Support

Feb 13, 2012 | Star Micronics TSP100 Thermal Printer

4 Answers

Why does my Brother printer goes into Sleep mode and I can't print??


I have copied in the illustrated instructions for resolving printer status is Offline or Paused. (For Windows®) but if distorted please view here.

The printer status is Offline or Paused. (For Windows®)
Description:
To solve the problem, please see the following:

  • If the printer status is Offline:

    offline.gif
    Check that the printer is online using the following steps:

    VERIFY THE BROTHER MACHINE IS POWERD ON AND THERE ARE NO ERRORS

    1. If the LCD screen is blank, then the Brother machine is not powerd on the machine to see if it wakes from sleep mode. If it does not, then verify that it is plugged into a working outlet and any power switches are turned to the ON position.
    2. Check the LCD screen for any error messages. An example would be "Paper Jam" or Ink/Toner Empty". If the LCD screen shows an error troubleshoot to clear the isssue indicated.

    CHECK THE PRINTER STATUS

    NOTE : These steps or screens may differ depending on the operating system.
    1. For Windows® XP Users:
      Click Start => Printers and Faxes


      For Windows Vista® Users:
      Click Start => Control Panel => Hardware and Sound => Printers


      For Windows® 7 Users:
      Click Start => Devices and Printers



    2. For Windows® XP and Windows Vista® Users:
      Right click on the icon for your Brother machine and choose Use Printer Online.

      For Windows® 7 Users:
      Double click on the icon for your Brother machine => See what's printing => Printer => Use Printer Offline (Take the checkmark off.)

Note If the problem still continues, do one of the following:
  • If you find the Related FAQ's at the end of the page, click it and check another solution.

  • If you don't find the Related FAQ's, please contact Brother Customer Service from "Contact Us".






  • If the printer status is Paused:

    pause.gif
    For Windows® XP and Windows Vista® Users:
    Right click on the icon for your Brother machine and choose Resume Printing. (If the menu reads Pause Printing, there is no problem in the printer status.)


    For Windows® 7 Users:
    Double click on the icon for your Brother machine => See what's printing => Printer => Pause Printing (Take the checkmark off.)


    resume.gif


    If this does not solve the problem,

    For Windows® XP and Windows Vista® Users:
    Double click on the icon for your Brother machine and choose Printer => Cancel All Documents.



    For Windows® 7 Users:
    Double click on the icon for your Brother machine => See what's printing => Printer => Cancel All Documents

    cancel.gif


If you are using Windows Vista or Windows 7 please view here.

Trust this is helpful.

Dec 17, 2010 | Brother MFC 7840W Printer

1 Answer

HP Pavillion a6230n Desktop PC sleeping mode is not working properly. After it entered into Sleep mode, it will keep waking up as long as the Internet cable is plugged in. Any other computer can sleep...


Click on Start, Control Panel, Network Connections, Right click on local area connection that is connected and click properties
Under networking tab, click configure. New window opens, then click on last tab power management, take check mark out of "Allow this device to wake the computer" then click "OK"

Nov 30, 2010 | HP PAVILION A6230N DESKTOP PC

2 Answers

My HP Officejet 6210 All-in-One printer goes offline whenever I don't use it for about 15-20 minutes, and when I put it back online, nothing happens. Looking at the printer from the control panel, I see...


Hi,

HP Printers have common behavior of going into sleep mode if not used for a while. If this happens every-time the printer goes to sleep mode and you find printing issue, try this simple step below

Disconnect the power cable from back of printer
While holding the # and 3 button, connect the power cord to printer.

*Note this is partial reset and doing so you may loose fax logs and other fax related setting you have setup on printer.

Click the link below to know how to resolve the print job stuck in queue issue.
Link

Oct 23, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Photosmart c4580 goes offline. using in wireless mode


My HP photosmart c4580 will print from my computers via USB but anytime I try print wrelessly it tells me it is offline. After all the problems I have had with this printer going into deep sleep mode and the patch updates which seem to eliminate this problem I am now burdened by this,
Please help..

Jun 29, 2009 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

HP Photosmart C6180 All-in-one Offline mode


Go to www.hp.com. let the PRINTERS section auto-detect your printer and download the drivers automatically.

Jun 27, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Computer won't wake after sleep mode


there is no other solution part from this..............all brand follos the same procedure to come out of the sleep mode do not worry.................................Sameeraryan

Jan 13, 2009 | Sony VAIO VGN-FW230J/B Notebook

2 Answers

HP Photosmart C6180 goes Offline in Vista


Solution A:

Download and install this Critical Update for your printer directly from HP.

Solution B:

There have been cases where if the PC is turned off or goes into hibernate this can occur. To work around this issue the "HP CUE DeviceDescovery Service" must be disabled:

1) Click on the "Start Menu" icon on the bottom left corner of the screen, type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Services management console application.

2) The Services management console application is made up of 2 panels. The right panel contains a list of all services available on the system. Scroll thru this list and look for a service called "HP CUE DeviceDiscovery Service".

3) Right-click on "HP CUE DeviceDiscovery Service" and select "Properties" to open the "HP CUE DeviceDiscovery Service Properties" dialog.

4) From the "HP CUE DeviceDiscovery Service Properties" dialog, click on the "General" tab. If the "Service status" shows that the service has started, click on the "Stop" button to force the service to stop.

5) Change the "Start type" to "Disabled" and click on the "OK" button on the bottom of the dialog to apply the changes.

Solution C:

1. Set the printer to a static IP address
2. Logon to the machine as the administrator or with admin rights.
3. Remove/Reinstall the printer using the IP address

Dec 14, 2008 | HP Photosmart C6180 All-In-One InkJet...

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