Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

2 Answers

Usb device not recognised


I've been tryin to connect a IDE hard disk to my PC (Win XP) through a USB port. But i'm unable to get this retrieved. I checked in device manage / Disk management, but this storage device doesn't show there as well.
could you in getting me a sufficient drive?


Posted by on

  • johntony99 Dec 22, 2007

    Hey, thanks for the message. U see, I'm not a professional computer guy ok :) Im trying to connect a IDE hard drive where I have a lot of mp3 and movies stored. When connected, the device status message box this says 'No drivers are installed in this device' the following is the driver information;

    Driver provider: Microsoft

    Driver date: 07/01/2001

    Driver version: 5.1.2600.0

    Digital signer: Microsoft windows publisher

    When I click the driver details button, it says 'No driver files are required OR have been loaded for this device'

    Dunno from where I can get this driver? Could you please help?



  • Anonymous Dec 19, 2008

    same problem here



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First try this OPTION:

1) One of your USB devices have faulted, or is causing a resource conflict (or similar)
-- Remove all USB devices, and reboot.
2) Your USB chip/ports have been damaged.
-- Find a spare HardDisk or bacjup your data and re-install Windows and see how that goes.
3) Your Power Supply Unit (PSU) isnt supplying enough power to your PC (usually caused by a Video card upgrade). Try a more powerful PSU ... 400watts should do the trick
4) Bad memory (RAM) can cause wierd problems. run memtest for an hour to make sure your memory is ok

It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.
Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.
In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.
Run regedt32.exe and navigate to;
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.
Hopefully some of this may be of help, let us know how you get on.


And rate me as fixya if u got help!

Posted on Dec 22, 2007

  • arben pllana
    arben pllana Dec 22, 2007

    If you load WIN XP SP2 you don't need a driver for HDD.

    • Easy to set up, easy to use -- Installation is a snap because you don't really "install" this drive, you just plug it in and it's ready to use. There is no CD to install; the included software loads from the drive the first time you plug it in.
    • Dual interface — For all-out, high-speed performance, FireWire 400 is the interface of choice. For convenience and compatibility among multiple computers, USB 2.0 is the way to go. How do you choose? With this drive, you don’t have to choose — you get both interfaces on the same drive.
    • WD Backup™ software — We've provided software that makes backing up your data as easy as possible. With a few simples steps you can back up all your data files or just save your picture and music files. You can also set scheduled backups, so you don't have to think about it again.
    • Capacity gauge — See at a glance how much space is available on your drive.

    • Intelligent drive management features — The My Book drive turns itself on and off with your computer and Safe Shutdown™ prevents the drive from being powered down until all your data has been written.
    • Smart design — The elegant case, iconic of a book, takes up less space on your desk, stacks horizontally, and allows two or more drives to nestle neatly together like volumes on a shelf.
    • High quality hard drive — Inside the case is an exceptionally fast, ultra-quiet, cool-running hard drive from Western Digital.
    • Free Google™ software — Search your drive, manage your photos, and simplify Web searches with included Google software. Note: Google software is compatible with Windows 2000 and XP only.

    Ideal For

    • High-speed backup of important documents and images
    • Extra storage for your computer
    • Automatic backups of your existing hard drive
    • Archiving the music stored on your MP3 player
    • Adding plenty of space for digital video capture and editing
    • Saving and organizing your digital photo collection

    System Requirements

    • Available USB Port
    • Windows® 2000/XP/Vista™ or,
    • Mac® OS X 10.3 or later

    Package Includes

    • USB 2.0/FireWire external hard drive
    • USB cable
    • FireWire cable
    • AC adapter with power cord
    • Quick Install Guide

    Important interface information

    This drive requires a USB or FireWire® connection
    [WD Interface Guide]



the usb connection is only for expand capasity

Posted on Dec 23, 2007


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