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The pump does not shut off. I checked the check valve and it seems to be working properly. What do I do next. It's a Saniplus macerating unit we have hardly used.

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If you mean like up flush toilet pump. the float burned out or it hung up on something in pit. hope this helps. duane:)

Posted on Oct 11, 2009

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1 Answer

Water keeps flowing back into the macerator


There should be a check valve installed in the discharge elbow, check if the check valve is installed or it might just be stuck open so when waste water is pumped out, it slowly drains back into the unit creating water pressure that is making it kick on and off.

Oct 07, 2012 | Saniflo & Saniplus& Macerator Pump

1 Answer

Saniflo will not turn off


I have similar problem - try descaling then empty unit (with electric disconnected) clean unit (worth a gentle jet wash outside!). Lift motor out and check rubber membrane so see if still soft.
Also check the plastic shut off valve on the top.

Jan 30, 2012 | Saniflo & Saniplus& Macerator Pump

1 Answer

My neighbours saniflow toilet is drivng me mad. The motor keeps whirring every 5 mins. Whats the problem, please!


Water pressure is what makes the unit kick on and off. If its kicking on by itself most likely water is somehow draining back into the pump. Start by checking the flapper in the flush valve inside the toilet tank, it may be leaking water into the bowl and from the bowl into the pump. Also inspect the check valve inside the 90 degree elbow where the waste is pump out from. The check valve may not be closing properly and is allowing waste water to drain back into the pump creating water pressure making the unit kick on and off by itself.

Oct 07, 2011 | Saniflo SaniPlus-Round SaniPlus Macerator...

1 Answer

Sanipro xr is less than 6 months old been working fine but has recently become rather noisy. Sometimes goes off in the middle of the night for no reason.


Water pressure makes the unit kick on and off. Somehow water is draining back into the pump casing, check the flapper on the check valve inside the discharge elbow, it may not be closing properly or may be obstructed allowing waste water to drain back into the pump. Also check the flapper on the flush valve inside the toilet tank (water closet) the flapper may be leaking water into the bowl and from the bowl into the pump casing sitting behind. As far as making a loud noise, there could be a blockage on the drain pipe, blade or impeller. The discharge pipe may be loose, not clamped against the wall and is rattling against the wall when in use.

Jan 08, 2011 | Saniflo SaniPlus-Round SaniPlus Macerator...

1 Answer

System works perfect however the pump now has started turning on every 10 or 12 min and runs for about 2 seconds then shuts off


This means that water is draining back into the pump, creating enough water pressure that is making the pump kick on and off at all times. You need to inspect the check valve inside the discharge elbow where the waste is being pumped out, the check valve may be obstructed or may need to be replaced. Also check the flapper on the flush valve inside the toilet tank (water closet) the flapper may not be sitting properly allowing water to drain into the bowl and from the bowl into the pump.

Dec 08, 2010 | Saniflo SaniPlus-Round SaniPlus Macerator...

1 Answer

I have a saniplus toilet, the macerating unit runs about every 2 minutes for 1-2 seconds at a time. I'ver replaced the flapper and even turned off the water to the unit and stopped using it, but it keeps...


Water pressure makes the unit kick on and off. Water could be leaking from the toilet tank into the bowl and from bowl into the pump. Or the check valve inside the discharge elbow (on top of the lid) may not be sitting properly or is being obstructed causing waste water to leak inside the pump, creating enough water pressure to make the unit kick on and off by itself.

Sep 06, 2010 | Saniflo & Saniplus& Macerator Pump

1 Answer

Macerator keeps runing even when there has been no flush made or any water down the waste


check level in tank may be to high and not shutting off valve /sticking fill valve /or flapper needs replacing

Jun 24, 2010 | Saniflo 002/005/007 Saniplus Toilet with...

1 Answer

Pump cycles often


The following are the possible problems and solutions:
  1. The tank flapper (Flush Valve) leaking allowing water into bowl. Make sure flapper is fully seated. If flapper is fully seated and still is leaking replace flapper.
  2. Faulty Non-Return Check Valve, water leaking back into Macerator. Clean and Inspect check valve replace if after clean water still flows back into Macerator.
I hope this answers your question and gives you a few more places to look. Please rate the answer on it's helpfulness. Good Luck and have a great day. Jeff

Apr 06, 2010 | Saniflo SaniPlus-Round SaniPlus Macerator...

1 Answer

My macerator turns on for a few seconds every couple of minutes, does anyone know why and how to cure it?


may be your overflow on your toilet cistern... check its shutting off the fill valve and not dripping into the overflow.

Dec 30, 2009 | Saniflo & Saniplus& Macerator Pump

1 Answer

Hi i have a saniplus macerator unit hums but


sounds like an obstructed unit - you would need to remove the impeller cover at the base to check the pump - i'm assuming youve already checked the blade unit at the top (be careful here - i use a screwdriver - not my finger) could be that a simple cleanup and acid descale would be all thats needed. try this first then start looking deeper.Humming indicates motor is ok - but dont let it run continuosly - you dont want to burn out a good motor.

Dec 05, 2009 | Saniflo SaniPlus-Round SaniPlus Macerator...

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