Question about Microsoft Xbox 360 Console

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Help: Put 360 games in console, wont load says "put in xbox 360" no red lights?

I am hoping one of you can help me due to the fact its almost Xmas and I'm about to give my kid 3 new games for a system that isnt working...I bought my 360 about 7 months ago and it worked great. About 3 months in i would put a game in the tray and periodically after attempting to load, a screen would come up saying "to play game put in xbox 360 console". For a time, it would resolve itself once i restarted the system. Now it does it constantly or it wont read the game at all. The strange thing is that there are no red failure lights and it still reads DVDs perfectly as well as Xbox live games on the hard drive. Thinking it was the disk, Ive tried multiple games all with the same result. The person I spoke to at customer support was unhelpful but managed to tell me to send it in. Has anyone else had this problem with the 360?. Are there any in-home fixes?

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Re: Help: Put 360 games in console, wont load says "put...

Ok I had the same problem try this if this doesn't solve your problem call Microsoft.

First, Unplug everything including harddrive.

Next, Wait thirty seconds.

Then, Plug everything even harddrive.

Finally, Try it out see if it works. If it doesn't call Microsoft.

1800-4MYXBOX / 1800-4699869

Posted on Dec 22, 2007

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Try getting a disc drive cleaner. (Maxwell). is and example retailer.

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It is a well-known problem for the xbox 360. it even has a name "red ring of death" 33% of the xbox 360s out there are infected with this problem.
Try to contact Microsoft, hopefully it's still in warranty.
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Flashes 2 red lights at start up abd wont load anymore after that

Alternatively Overheating can be cause by the console locking up or "freezing" after a set amount of time. Lockups that occur at a specific point in a game are generally problems with the game itself and not caused by overheating.


1. Let the Xbox 360 console cool.
Note You may have to wait several hours for the console to cool enough. Do not turn on the console when the console is hot.
2. Verify that the console has sufficient ventilation and that the fan is operating. For more information about ventilation, see the "More Information" section.

To try to prevent this problem, use the following precautions:

* Do not block any ventilation openings on the Xbox 360 console.
* Do not put the Xbox 360 console on a bed, on a sofa, or on any other soft surface that may block ventilation openings.
* Do not put the Xbox 360 console in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well-ventilated.
* Do not put the Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.

Some people think that doing this might help "fix" an overheating console, in fact doing so could cause even bigger problems. Electronic devices like your console are made to function at and around room temperature, extreme cold temperatures can often cause just as many problems as extreme warm temperatures (such as overheating). Also if the console is located in a dramatically cold area while running, the difference in temperature between the hot console and cold air can create condensation which in turn will short out your console making the situation far worse. Condensation will happen more quickly if your console is overheating due to the greater difference in temperature. In short... DON'T DO IT.

A more aggressive Solution to overheating is to improve the cooling system of the console. The best solution is to replace the thermal compound. If you attempt this you do so at your own risk. If you're console is still under warranty it is recommended that you contact MS for a replacement before attempting to fix it yourself.

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Laser is weak , needs new laser
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If you need to replace the drive
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hi well first of all most xbox 360 come wid an extended waranty mine had 6 years due to the dreaded 3 red lights of death bst option is go to xb0x web site follow the instructions to register you console then phone the help line theyll arange to pick up the console an repair it to me sound like the mother boards nt wrking certain components ie fan rom drive hope this helps...

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What u do is call up ms and tell them about ur problem they will ship u a box and u will put ur xbox 360 in it and ship it back if it is the red rings they will fix it free or give u a new one thats what they did to me hope this helps.

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try calling microsoft again...and if no luck...then you might have to find a replacement cd can probably get one off of ebay.

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Not reading cds.

Now.. if it's four red rings, check your component cables, unplug them, then plug them back in, if it's only three lights flashing with the top-right quadrant remaining idle, then there is a problem with your hard drive and you have to send it in for repairs.. but as far as the fact that it won't play any games, try to get a disc that will clean the eye of the console something like "Maxell" player cleaner, that usually works.. if that doesn't help.. sorry

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