Question about HP LaserJet P2015 Printer

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Paper tray does not release when put back in printer

When you put the tray back in printer, the release does not move the paper up to the wheel to pick up the paper...makes a horrible sound

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  • 137 Answers

This printer will need to be taken in for service.

Sounds like the plastic gears they use are all chewed up.

Posted on Oct 03, 2009

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Posted on Jan 02, 2017

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1 Answer

Paper jams and burn


Lets try the following

  1. If there is no paper, load a new stack of paper into the paper tray.
  2. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
  3. Reduce the amount of paper in the paper tray, and then try again.
  4. Check that the MP tray mode is not chosen in the printer driver.
  5. If the LCD shows Paper Jam message and you still have a problem
Or try
  1. Pull the paper tray completely out of the machine.
  2. Use both hands to slowly pull out the jammed paper.
  3. Press the cover release lever to open the front cover
  4. Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening.
  5. Put the drum unit and toner cartridge assembly back in the machine.
  6. Close the front cover.
  7. Put the paper tray firmly back in the
Or leave a Voice mail we'll check what we can do

Jul 26, 2014 | Canon Genuine Oce Imagistics Fx3000...

1 Answer

After a paper jam which I released by pulling from the front (bad, I know), my HP deskjet 3520 printer has stopped grabbing the paper and won't feed. Its wheels just spin like rapid fire once, twice, and...


You could try the following:
1.Unplug the printer and remove the paper tray.
2. Move the carriage all the way to the right.
3. Close the lid and plug the printer back in.
Wait until printer stop to cycle.
4. Open the lid. Carriage should return to nomal position.
5. Close lid and try printing again.

Feb 03, 2011 | HP DeskJet 3520 InkJet Printer

1 Answer

Toshiba 2060 Copier I PUT PAPER IN DRAWER AND IT CONTINUES TO SAY LOAD PAPER How do I check/clean sensor?


pull the paper tray from the printer turn the printer on its back to have an unobstructed veiw of the bottom on the left side of the pick wheel there is a paper out flag make sure that this moves freely. clean the pick wheels with aresol contact cleaner. this type of cleaner is good to clean all printer part as it leave no residue

Oct 03, 2010 | Office Equipment & Supplies

2 Answers

Paper from Tray doesn't load.


put paper in the upper slot (known as the MP), pull all paper from lower tray, send document to print and see if it prints ok - if it does, the problem may be with the lower print drawer - there is a spring under metal pad that lifts paper so it's grabbed by the printer paper transport. the spring may have broken or become dislodged so separation pad (the metal plate holding paper up) remains down - the transport "thinks" there is no paper

Jul 08, 2010 | Brother MFC-8460N Laser Printer

1 Answer

Bought a refurbished CLX3160FN as I kept getting the low heat error then a high heat error. The machine finally died but as I had the second paper tray went for the refurbished printer. It came without the...


Yes, you can take the manual feed tray from one machine to another. To remove it do the following:
  1. Remove the paper cassette below the manual feed tray.
  2. Press the manual feed in a down to release the front latches.
  3. After the front latches release, move your hand toward the back of the tray and press down until the back latches release.
  4. To reinstall, you will need a flashlight to locate the holes where the back latches and the holes on the printer mate.
  5. Align one right latch to the right hole and then use some upper pressure to align the left latch to the left hole.
  6. Once the back latches are mated, push the tray up to latch the front of the tray.
  7. Reinstall the paper cassette.


Jan 27, 2010 | Samsung CLX 3160fn All-In-One Printer

1 Answer

My Brother HL 5250DN printer has started making a loud clicking sound when it tries to feed paper for printing. It then stops and the paper light starts flashing.


Clear the jammed paper as follows.
Observe Cautions signs in printer.
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.
1. Press the cover release button and then open the front cover.
2. Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
3. Pull the paper tray completely out of the printer.
4. Close the front cover.
5. Pull the jammed paper up and out of the printer.
6. Open the front cover again.
7. Open the back cover.
8. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
9. Using both hands, gently pull the jammed paper out of the fuser unit.
10. Close the back cover.
11. Pull the duplex tray completely out of the printer.
12. Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer.
13. Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
14. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically.
15. Put the drum unit and toner cartridge assembly back in the printer.
16. Put the paper tray firmly back in the printer.
17. Close the front cover.
18. Make sure that the Paper LED is now off and the printer is ready.
After clearing paper jam if noise persist printer may need a Repair Tech and parts replacement for broken or wore parts.

Dec 04, 2009 | Brother Office Equipment & Supplies

1 Answer

Samsung CLP-300 paper feed


Clean the feed roller.
Remove the paper tray, from the bottom there is a grey rubber semi wheel in the middle front of where the paper tray would be. Use a cloth with WD-40, brake cleaner, or lighter fluid to lightly wipe the rubber clean. Put the paper tray back in and it should print.

Jan 24, 2009 | Samsung CLP 300 Laser Printer

4 Answers

Dell Laser Printer model 1700


Its caused by the rubber on the feeder wheels getting worn. And the fix is easy. Just peel the flat rubber rings off the rollers, flip them inside-out, and put them back on. Now your paper will feed all the way intot he machine. ( you can order replacements the next time)

Other: Dont use alcohol on these rubber parts, it only dries them out and makes it worse, you can wash them in soapy water though.

Use higher grade heavier paper, its a bit more expesnive but wont wear out your printer with jams and dust.

Most folks (including myself) think the rollers are actuated when printing, actually the paper tray causes the rollers to pop down onto the paper stack when you close the tray all the way. you cant see it, its like trying to watch the refrigerator light go off when you close the door! :)

Sep 20, 2008 | Dell 1700n Laser Printer

1 Answer

I have a new mfc 440 -- I can not get the paper tray to release it moves 1/4 "


Open the paper jam clear cover on back side of the printer. Now you can push the paperfeeder towards the printer inside. When done try again to pull out the paper tray.

Dec 28, 2007 | Brother MFC 420CN All-In-One InkJet...

2 Answers

No paper error


There's a little plastice lever type thing that hangs down above where the paper tray is inserted. When the paper tray pops up after being inserted, the paper moves this lever up. This is how the printer knows if there is paper or not. With the tray out, push the little white lever up and see if the "No Paper" message goes away. If it does go away, the lever/sensor is working OK, if not the lever sensor is bad. If that was not the problem, check that the paper tray is popping up after being inserted (look from the back of the device while you insert the tray). If it does not pop up, there is a little white plastic button type thingy on the side of the tray that releases the paper tray to pop up after you insert it into the printer. Make sure that is working correctly. If you flip the pritner upside down, you can see this little white plastic button type thing that should release the paper tray to pop up during the insertion process.

Oct 09, 2007 | Dell 1600n All-In-One Laser Printer

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