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Does this happen on all DVDs and CDs or only on some DVDs?
If this is happens on all DVDs and CDs then this drive is faulty and needs to be replaced.
If it only occurs on some DVDs then check the region code on the DVD
player and the region code on the DVD, the region codes must match.
To play DVDs from any region the player needs to be a region free player
or you need to install a region free program on your notebook/computer.
For details on making your DVD player region free, please click on this link and follow my instructions :-
most sony CD and DVD players have a digital signature design to play CDs and DVDs that are original and licensed. some CDs or DVDs dont work since the player does not recognize or scan any digital signature embedded in the CD or a DVD. 2nd, lens problem causes most players not to read CDs nor DVDs. you can try to buy CD or DVD lens cleaners to have your lens cleaned.
Troubleshooting simply means, investigating a problem to find out the cause and to fix the problem. We can also say; the process of finding and fixing a problem is called troubleshooting.
Example like when your computer has sound problem, we have to find out what is the cause, suppose if it's drivers related problem, after installing or updating the sound drivers will fix the problem so here, installing and updating the sound driver is the Fix.
If you cd/dvd player isn't playing your Cds/Dvds, you have to check the media (cd and dvds), after that, you'll also clean the cd or dvds. And if your cd/dvd problem is caused by the Lens not the others like cds or motor, etc.., then replacing the lens will fix the problem and there'll be no more problem with your cd/dvd player. I'll read and play all cds/dvds after the lens is replaced.
Are you trying to playing recordable DVDs (DVD+R or DVD-R) ? if so, try playing original DVDs (the type you rent or buy) those are pressed DVDs - if it works, then your player does not support DVD-R or DVD+R - If you are using a computer burner that supports bitsetting you can change the booktype of a DVD+R to DVD-ROM to fool your player.
If however your player cannot play either DVD-R, DVD+R nor original DVDs and only plays CDs, then your dvd laser diode is finished - there is one for CD and one for DVD, this is rare but happens, there is nothing you can do, any repairs would be very expensive - you are better off getting a new DVD player they are very inexpensive now and any repairs will cost you multiple times a new DVD player.
It could be a number of things first make sure it is infact a DVD drive. I know it sounds funny but stranger things have happened. Next what program are you using to play the DVDs on. Windows media player will not play DVDs without installing additional software. Cyberlink DVD player is a good one to try or any free DVD player off the net. Another good choice is divx.com and download their free software and see if it works..
If the lens is clean (clean with cotton swab and alcohol), then the optics are failing. DVDs require more power and accuracy to be read than CDs. The ability to read CDs but not DVDs is usually a good indication that the optics are starting to fail.
Chances are, your DVD player uses one laser to read CDs, and a different laser to read DVDs (since Cds and DVDs are read at different wavelenghts of light). If the DVDs you're trying to watch work properly in other DVD players, it probably means that the DVD laser is dirty, damaged, or burned out. Though you can try cleaning the laser (use Google for suggestions on how to do this, or check the Audiovox website), you will most likely have to get the DVD player repaired, or buy a replacement.
Many of the newer CD/DVD players sold today use a single combination laser, which reads both CDs and DVDs, which means that when the laser fails, it will not work at all. Wish I had better news for you, but I guess that the only consolation you have is that your Audivox player still works with CDs...