Question about Heartland Metro 3635RWNG4PR Dual Fuel Range

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We need to reconnect the gas meter ASAP

British gas has inssatled back my gas meter after being disconnected, but the guy didnt connect the gas and its now Saturday and they are asking us to waite untill Monday wich is impossible

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It is Illegal to Tamper with your Gas in the uk unless you are Certified to do so. You can do nothing unless you wish to break the law and incurr the consequence. Sorry, you have to wait.

Posted on Oct 03, 2009

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Posted on Jan 02, 2017

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1 Answer

Overcharge due to faulty credit meter


You could try to adjust the meter. It seems as if the calculation is off. You should be able to work with the electric company. They should be charging you the highest rate 100 percent of the time.

Elisa Jed ' http://www.feldmanfloorheat.com

Apr 22, 2014 | Heating & Cooling

1 Answer

Hello My side burner is leaking gas. I can hear the gas flowing even thought the knob is in the off position. But it doesn't click like all the other burners. Eddie


If the gas you hear is coming from the burner, rather than the side burner gas supply hos, the control knob may be stuck in the "IN" position. Turn the gas tank OFF, before attempting any repairs and disconnect the hose from the tank.

Now that there is no pressure on the side burner control knob, try using it as you normally would. What you're looking for is full function of the knob. Push it it and turn it to the light position. Does the knob pop back out when you release it? If it does, that's a good sign. If memory service me correctly, the gas supply line to the side burner as a quick connect on the hose to connect it to the burner. if so, disconnect and reconnect it to the burner. Does the quick connect slide back into place and connect properly? If not, that is what's leaking. But, to make sure, there needs to be gas going to the grill. Reconnect the hose to the tank and open the tank valve VERY, VERY SLOWLY (Slow motion, slow). Once the valve is fully open, test the side burner hose connection and the hose (squirrels like to chew on the hose) by brushing on a soap & water solution to check for leaks. If you see bubbles that grow in size, that's a leak. Turn the gas tank back OFF. The side burner hose will need to be replaced.

If there were no leaks on the connection, check the burner knob for operation. Does it operate like it should with no smell of leaking gas? If not, the control knob valve will need to be replaced.

The parts you may need can be purchased from Ducane Customer Service 1-800-382-2637.

I hope this helps you to troubleshoot and solve the problem. Thanks for choosing FixYa.

Aug 03, 2011 | Ducane 30400040 Stainless Steel Grill

1 Answer

Our Rinnai Infinity HWS is displaying error message 12 and no hot water is available


Hi,

The following could cause this. I would call a licensed plumber to fix this issue.

Check that the gas is turned on at the water heater and gas meter. Check for obstructions in

the flue outlet.

Ensure gas line, meter, and/or regulator is sized properly.

Ensure gas type and pressure is correct.

Bleed all air from gas lines.

Ensure proper Rinnai venting material was installed.

Ensure condensation collar was installed properly.

Ensure vent length is within limits.

Verify dip switches are set properly.

Ensure appliance is properly grounded.

Disconnect keypad.

Disconnect EZConnect™ or MSA controls to isolate the problem.

Check power supply for loose connections.

Check power supply for proper voltage and voltage drops.

Ensure flame rod wire is connected.

Check flame rod for carbon build-up.

Disconnect and reconnect all wiring harnesses on unit and PC board.

Check for DC shorts at components.

Check gas solenoid valves for open or short circuits.

Remove burner plate and inspect burner surface for condensation or debris.


The above is what #12 indicates.


No way to fix it without further hands on investigation. I seriously recommend you call a licensed plumber.


Let me know,if needed further assistance.


Hope i helped you.


Thanks for using ' Fixya ' and have a nice day!!

Jul 13, 2011 | Heating & Cooling

1 Answer

Our Rinnai C85 tankless water heater is used for radiant heating. During the heating season it will occasionally throw a "12" code and cut out. It will reset and run for several days. Technician...


Sorry to read about your problem, I hope this helps you out.

Ok your code 12 is a gas issue, or this listed below

Check that the gas is turned on at the water heater and gas meter. Check for obstructions in the flue outlet.
Ensure gas line, meter, and/or regulator is sized properly. Ensure gas type and pressure is correct. Bleed all air from gas lines. Ensure proper Rinnai venting material was installed. Ensure condensation collar was installed properly. Ensure vent length is within limits.
Verify dip switches are set properly. Ensure appliance is properly grounded. Disconnect keypad. Disconnect EZConnect or MSA controls to isolate the problem. Check power supply for loose connections.
Check power supply for proper voltage and voltage drops. Ensure flame rod wire is connected. Remove flame rod and check for carbon build-up; clean with sand paper or emery
cloth. Disconnect and reconnect all wiring harnesses on unit and PC board. Check all components for electrical short. Check gas solenoid valves for open or short circuits. Remove burner plate and inspect burner surface for condensation or debris.

your manometer levals should be around 3-4

if you are running other gas appliances, like pool heater

I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question's. take the time to rate us.Thanks and good luck

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Jan 04, 2011 | Heating & Cooling

2 Answers

What is the meaning of BTU?


British thermal unit: a unit of heat equal to the amount of heat required to raise one pound of water one degree Fahrenheit at one atmosphere pressure; equivalent to 251.997 calories. The amount of heat needed to raise 1 pound of water 1 degree F (equal to 252 calories).
(British thermal unit) Describes the heat value of fuel for appliances - the higher the BTU, the more heat available for cooking.
A Btu is equivalent to 252 calories and serves as the base unit for measuring the heat content of a fuel source.

-The Ugly Pool Guy www.wefixuglypools.com

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1 Answer

Flammable sensor is lit and won't go off. I replaced the sensor how do i reset the controller?


Certain water gas water heater models feature electronic controls with a flammable vapor sensor installed on the bottom portion of the water heater unit. This sensor is designed to shut off your water heater system to prevent fires in case flammable vapors are present within the area. If your flammable vapor sensor caused your water heater to shut down, check the area immediately for leaking gas or other flammable products. Common household chemicals such as bleach can also trip the safety system as well as unsuccessful burner ignition attempts. I'm not sure what control your unit has, but on a White Rodgers here's how it goes.


White Rodgers Intelli-Vent PowerVent Control Equipped Models
  1. Step 1 Turn the water heater's blower switch off and disconnect the power cord for the water heater (refer to your particular model's operation guide for the exact location of the blower switch). Disconnect the Molex connector attached to the bottom of the control pad (the left most connector with five pins).
  2. Step 2 Turn on your multi-meter and set it to read resistance or "ohms". Connect one of the multi-meter's probes to the number two pin and the other probe to the number three pin of the Molex connector (middle black wires). If the reading on your multi-meter reads below 9k or above 45k ohms, the flammable vapor sensor is faulty and in need of replacement; you cannot reset the system until this issue is resolved.
  3. Step 3 Reconnect the Molex connector to the bottom of the control pad, reconnect the water heater's power if and turn the blower switch to the "ON" position. Press both the left and right buttons on the control pad at the same time. Wait for the green light on the control pad to blink and press the following buttons in sequence: Left, Right, Left, Left, Right, Left, Right, Right (you will need to perform these actions within 30 seconds of reconnecting the power cord to the water heater in order to be successful

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1 Answer

22 hp B&S wont start


Disconnect and clean the battery termials and cables then reconnect the cables. Connection could be dirty. If that doesn't work make sure the battery has a full charge over 12v with a volt meter. If you have some jumper cables jump it from another battery.

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Inglis gas dryer heat loss


Replace these solenoids on the gas valve. Feel them if you can. They get hot and quit.d910ca8.jpg

Feb 04, 2009 | Dryers

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