Question about HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner

2 Answers

Device manager shows error code 39 and drive does not work

Posted by on

  • Syncro Technologies
    Syncro Technologies May 11, 2010

    To fix the error by editing the registry, perform the following steps:

    Exit and close all applications currently running on your PC.
    On Start > Run type Regedit and press the Enter key.
    Next, navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
    Delete any of the following registry entries if they exist under this key:

    LowerFilters
    LowerFilters.bak
    UpperFilters
    UpperFilters.bak

    Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
    Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
    Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
    Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
    Preventing System Errors
    To prevent frequent system errors on your system, you must take care of the following:

    Be a vigilant and aware user by being careful about the websites you visit and the email attachments you open.
    Do not visit dubious websites and do not open attachments that come with unsolicited mails.
    Implement antivirus and antispyware programs on your system, keep them updated, and run them regularly to prevent any malware infestation on your PC.
    Keep your operating system, device drivers, and installed
    applications updated with the latest patches and security updates
    released by their manufacturers.
    Use system utilities included with your Windows system to perform regular system maintenance.
    Use a good registry cleaner such as RegGenie to regularly scan and fix registry problems.

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 1,257 Answers
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 250 Answers

To fix the error by editing the registry, perform the following steps:

  1. Exit and close all applications currently running on your PC.
  2. On Start > Run type Regedit and press the Enter key.
  3. Next, navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  4. Delete any of the following registry entries if they exist under this key:
    • LowerFilters
    • LowerFilters.bak
    • UpperFilters
    • UpperFilters.bak
  5. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  6. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
  7. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  8. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
Preventing System Errors
To prevent frequent system errors on your system, you must take care of the following:
  • Be a vigilant and aware user by being careful about the websites you visit and the email attachments you open.
  • Do not visit dubious websites and do not open attachments that come with unsolicited mails.
  • Implement antivirus and antispyware programs on your system, keep them updated, and run them regularly to prevent any malware infestation on your PC.
  • Keep your operating system, device drivers, and installed applications updated with the latest patches and security updates released by their manufacturers.
  • Use system utilities included with your Windows system to perform regular system maintenance.
  • Use a good registry cleaner such as RegGenie to regularly scan and fix registry problems

Posted on Oct 03, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cd player not responding


Look for firmware at the manufacturer's website. Did you check in 'hardware' for problems? You can try reinstalling the driver there.
Right click on 'my computer' > properties > hardware > device manager > double click on your cdrom.Many third-party programs that control CD or DVD burning (as well as some player applications) install CD- or DVD-ROM filter device drivers into Windows. These filter drivers are meant to allow for low-level hooks into the hardware, to allow for functions such as packet writing (where a CD-R/W or DVD-/+RW can be written incrementally, like a hard disk).

These filter drivers sometimes have problems that can cause the CD or DVD drive to stop working correctly. The device entry for the CD or DVD drive in the Device Manager may show up with an error descriptor that reads "The device could not start." Additionally, there may be an error message that reads "One of the filter drivers for this device is invalid." The devices themselves do not show up in Explorer. Error codes for the device include code 31, code 32, code 19 or code 39, and sometimes the even more ominous warning "Your registry might be corrupted" appears.

Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning).

To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ***\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.

Several of the products made by Roxio are infamous for causing this problem, although in fairness to the company the most recent versions of their Roxio CD/DVD writing software (6.2 and higher) do not have these problems. Users of 5.0 or 6.0 editions of the Easy CD & DVD Creator product, which has been bundled with many new PCs in the past, should upgrade to 6.2 or better. Other programs can also cause this problem, with the same solution.

Note that after you do this, you may lose functionality in the program that uses the filter drivers, which may need to be reinstalled.Go to device manager:

When in device manager, look for:

IDE ATA ATA/ATAPI controllers

click on plus sign to expand the tree

right click on the IDE controller that is handling the CD/DVD drive in question

select uninstall

reboot your computer

Nov 21, 2011 | Car Audio & Video

1 Answer

I am trying to install sound driver on motherboard D101GGC (high definition audio bus) my computer is showing error message Code-10. Please give me suggestions.


HI
A Code 10 error is generated when Device Manager can't start the hardware device, a situation usually caused by outdated or corrupted driver A device may also receive a Code 10error if a driver generates an error that Device Manager doesn't understand. In other words, a Code 10 error can sometimes be a very generic message indicating some kind of unspecified driver or hardware problem. Uninstalling and then reinstalling the drivers for the device is a likely solution to a Code 10 error. If reinstalling driver is not working than try to rollback the driver or restore the system on previous date..


regards
sandy fixya

Sep 19, 2011 | Intel Computers & Internet

1 Answer

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)


Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.

I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful. To solve this Code 39 error, follow these instructions:

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


Another possible CD/DVD issue you may want to investigate

TECHBELKIN PLEASE RATE ME.

Nov 03, 2010 | LG (GDR8164B) Internal DVD Drive

2 Answers

Dvd rom is not readable or not showne in my computer


I have had the same problem and error code.
It started as an intermitant fault and then just stopped working.
You can try going into device manager and uninstalling the dvd drive, it will automatically reinstall.
I had to buy a replacement off ebay for about £20, they want about £100 for a new 1

Jul 10, 2010 | Dell Latitude E6400 Notebook

2 Answers

Dvd driver shows yellow excclamation mark error code 41computer novice any simple suggestions would be appreciated


"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.

I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.

To solve this Code 39 error, follow these instructions:

NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot
your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

Regards,
Pp

Dec 02, 2009 | Computers & Internet

2 Answers

DVD/RW IS NOT WORKING CODE 39


I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive.

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.

I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.

To solve this Code 39 error, follow these instructions:

NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot
your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

If you found this helpful , please rate my solution below :D

Kind Regards
1234s282

Jul 03, 2009 | Acer Computers & Internet

2 Answers

Drive not showing in WinXP (error code 39)Liteon Combo SOHC-5236v


After loading the Windows, the DVD/CD-ROM drives work properly, but we can not see the drives in “My Computer” (System can not recognize the drives.). When try to run the drives, it shows up a notice “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code39).” Before solving this error, check the drives connection correctly, then follow the steps below:
Delete Device Manager. Most people will firstly think of Windows “Find New Hardware” when drives missed, but it does not always work out. To fix the problem: open “My Computer”’ “Control Panel” ’“System”’“Device Manager”’ “HDC(Hard Disk Controller) ”, then click “Delete”. Follow the note to reboot computer. After rebooting, the computer will find the Primary IDE Controller and Secondary IDE Controller again and install the drivers. Restart the computer again while the installation is completed. In this, we can get back our CD/DVD-ROM Drives.

The other way is by editing the registry to return the missed CD/DVD-ROM drives (Code 39 error.). Obviously, it is too risky to edit the registry if you are not familiar with it. To fix the error from the registry, carry out the following steps:
Exit and close all applications currently running on your PC.
Step1. Click Start > Run and type in Regedit, press Enter.
Step2. Look for the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
Delete any of the following registry entries under this key directory:
LowerFilters
LowerFilters.bak
UpperFilters
UpperFilters.bak
Step3. Reboot your PC and open My Computer to check that the CD-ROM drive is visible.
Also, have a look at the Device Manager to see if the yellow exclamation mark and the error code 39 are gone.

System errors are not welcome guests that bring up unhappy computing experience. Registry Easy (www.registryeasy.com) is a professional troubleshooting system maintenance tool that can help you to solve this error and many more.
Article Source: How to fix DVD/CD-ROM drives (Code 39 error) in Windows XP or Vista
Posted on 2 January '09 by , under TECH NEWS.

This worked for me.

Feb 12, 2009 | Lite On (SOHC5236V) CD-RW/DVD-ROM Combo...

1 Answer

Error code 10 and 39


A Code 10 error usually occurs due to:
Missing device driver
Malfunctioning device driver
Incomplete device driver files

to fix it..........
updating the device driver for the faulty device

1st) To update the driver, select the System option from the Control Panel.
2nd) In the System Properties dialog box, select the Hardware tab,
3rd) select the Device Manager button.
4th) Scroll through the Device Manager window and identify the faulty hardware device.
5th) Right-click on this device and then select the Update Driver command. Next, follow the screen instructions to update the driver of the selected device.

Nov 09, 2008 | Computers & Internet

1 Answer

Dvd rw


Hi,
Please go through the below provide steps.
Fixing Code 39 Error
If your CD-ROM drive is not visible in My Computer, you may see the following error message displayed with the CD or DVD drive item in your Device Manager. (Steps to open Device Manager are discussed later in the article.)
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Using Device Manager
To fix this error, first try to update the driver from the Device Manager. To open Device Manager, right-click My Computer on your Desktop, and then on the Hardware tab, select the Device Manager button.
In the Device Manager window, identify the CD or DVD drive item (with Yellow exclamation mark), right-click on it and select Update Driver. Follow the screen instructions to update the device driver and restart your PC.
Using Registry Editor
If updating the driver does not resolve the problem, it indicates that there is a problem in the registry. To fix this problem, you may have to remove a few keys from the registry.
Note: Be careful while working with the registry editor because changes done to the registry using the Registry Editor are irreversible and mistakes can leave you with more problems than when you started. Therefore, it is recommended that you make a backup of the registry before proceeding with the changes.
After you have removed the registry keys listed below, you will have to reinstall all applications that you use for CD or DVD recording to make them work properly.
To fix the error by editing the registry, perform the following steps:
  1. Exit and close all applications currently running on your PC.
  2. On Start > Run type Regedit and press the Enter key.
  3. Next, navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  4. Delete any of the following registry entries if they exist under this key:
    • LowerFilters
    • LowerFilters.bak
    • UpperFilters
    • UpperFilters.bak
  5. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  6. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
  7. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  8. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
Thank you........

Sep 18, 2008 | Computers & Internet

Not finding what you are looking for?
HP LightScribe dvd640i (DVD640I) DVD±RW Dual Layer Burner Logo

302 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18390 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Tony

Level 3 Expert

2600 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...