Question about Coby MP836 MP3 Player

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My Mp836 player/Coby sceen is frozen.

My Mp836 player/Coby screen is freeze it just opens when you put it in charge but doesn't show the sign of it charging it only opens and when you unplug it,it close and never opens please help me.

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Try resetting the device it?s usually a small pinhole on the back or side of the device try holding that in for about 10 seconds. IF THIS DOES NOT WORK TRY THIS: Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the Coby's website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

Posted on Oct 05, 2009

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Posted on Jan 02, 2017

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The screen on my coby mp836-4g is cracked. I need to know were to send it or how to get it fixed.


Here is the information from the Coby website for repairs. You will need to call them the find about about repair service.

Toll-free: 800-727-3592 (8:30AM to 9:00PM on weekdays, 9:00AM to 5:30PM on weekends)

Apr 17, 2011 | Coby MP836 MP3 Player

1 Answer

How do i unfreeze my coby MP822-4G touch


If its frozen on 'Please Wait', you have to upgrade your firmware. Here is a link for the download:

http://www.cobyusa.com/files/software/MP822_Firmware_Update.zip

Here are the instructions:

http://www.cobyusa.com/files/software/MP822_Firmware_Update_Instructions.pdf

Apr 20, 2010 | Coby MP836 MP3 Player

1 Answer

Not sure if player is charging


QUESTION ONE:
Can you see it in "My Computer"? It will show under "Removable Drive/Storage"

QUESTION TWO:
Double click the removable drive to open the folders. Can you see your music, photo and movie folders?

QUESTION THREE:
Can you see the player in Coby Manager - under the "DEVICE" tab?

QUESTION FOUR:
When disconnected from the computer, how long can you listen to the Coby player before it goes off?

If not present in My Computer or in Coby Manager/Device Tab, then it is not plugged in correctly.
a. Disconnect the player from the computer.
b. Wait for it to cycle through "Please Wait" and "Updating Library" screens.
c. Make sure the player is TURNED OFF
d. With player TURNED OFF, reconnect wire to the player then to the computer.
e. You will see a USB connector icon on the player screen and the player charging.

It will appear to be charging all the while it is connected to the computer.
After it has been plugged into the computer for an hour, it should be well charged unless the battery is completely run down. In that case, you need to do an initial 8 hour charge - with the coby player OFF - through the computer. (This one got me when I first got my player!)

f. Use the Coby Manager to disconnect the player (Found HERE CobyMedia Manager fix for MP822 (Windows XP/2000/Vista)

1. Open Coby Manager
2. Go to the DEVICE TAB
3. CLICK on EJECT Button in lower right hand corner.
4. It will have a pop-up screen to ask "Do you want to eject?" Click YES.
5. The second pop-up screen will tell you "The device can now be safely removed from the system."
6. Disconnect the player from the computer.
7. The Coby will now show "Please Wait..."
8. It will take the Coby about 10 minutes on the "Please Wait" screen and then on the "UPDATE the Library" screen - Be PATIENT

You should now have enough battery power to use it. To check the battery level,

1. Turn on the player
2. The battery icon is in the upper right hand corner of the screen - it is ALWAYS RED until it starts to go down... I've not had mine down very far, but believe the red line gets shorter as the battery is wearing down.

Hope this helps.

Apr 07, 2010 | Coby MP-610 MP3 Player

1 Answer

Have new 4 gb touch coby one wont turn on and other wont reset what do i do to fix or do i just return mp822-4g


return it , dont fight with it theyll get u another one and you can use the new one........

Dec 26, 2009 | Coby MP836 MP3 Player

2 Answers

Coby MP815 white screen of death


unplug the lcd cable and plug it again. it will work if the lcd is ok

Dec 05, 2009 | Coby MP815 Digital Media Player

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New Coby MP822-4G MP3 player frozen on Welcome screen


I tried to contact Coby via their website email links (General and Techsupport) to no reply. I returned it for a full refund to the store and bought a Emerson. That worked.

Oct 20, 2009 | Coby Audio Players & Recorders

2 Answers

Coby MP822-4G touch screen doesn't work with our MAC!


Unfortunately itunes only works for apple ipods. If the Media Player shows up on the desktop and discover where the music files should be dropped then he should be able to go to his user folder and then the music folder and then the iTunes Music Library and then be able to drag and drop his required music onto the player. Sounds a bit of a fiddle but a final piece of advice try it with one folder or even one music file and then see if it works.

Oct 13, 2009 | Coby MP836 MP3 Player

1 Answer

My computer won't recognize my Coby MP836 -2G


I had the same problem with my Coby MP822-4G when plugged into the USB2 hub on my monitor. Coby tech support suggested using one of the USB2 ports at the rear of my computer. I had to explore the USB2 ports to find one that allowed the computer to recognize the drive. I suggest plugging your cable directly into the computer and not use a USB hub at first.

Aug 29, 2009 | Coby MP836 MP3 Player

1 Answer

Frozen on coby red dot screen


i bout one of those and it wouldnt turn on 4 days after i got it so id take it back or something

Jan 21, 2008 | Coby MP-C7085 MP3 Player

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