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I have two problems. 1. The dvd drive is not recognized by my Vista Home Opersating System. 2. I can not disable the touch pad. FN+F9 does not do it. I even deleted the driver. Pad still works, cursor still jumps all over the place when typing. I really hate this.

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  • Maxl Xavier Buhanan Oct 03, 2009

    ok..I have gone through this before. I will try again. How do you get to BIOS?

  • Maxl Xavier Buhanan Oct 03, 2009

    The touch pad is ALPS and in device manager I saw no box to disable.

  • Maxl Xavier Buhanan Oct 03, 2009

    Problem 1. has been resolved. I went to the link and allowed the system to automatically fix it. I should have done this before.



    Problem 2 is not fixed. I saw ALPS before and now I see Synaptic PS/2. This confuses me. Where do you see the actual device name? I am in device manager now.

  • Maxl Xavier Buhanan Oct 04, 2009

    I was able to resolve the problem.
    Thank you.

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OK, both are fairly easy to resolve.
1. The DVD drive. Make sure drive is seen and identified in the BIOS. If it is, then issue is software. If it is not see or listed an an UNKNOWN device in BIOS, it is a hardware issue. If not seen, unknown, then reseat the drive/drive cables and see if it ID's. If drive does not ID in BIOS, it will need replacement.
If drive is ID's in BIOS, then boot to windows and run the fixit utility from this link: http://support.microsoft.com/kb/314060
after rebooting the drive should be seen in My computer and a drive letter assigned.
2. Touchpad jumping. since touchpads are native to Vista, it will work without the driver, just not have advanced functions. One of the advanced functions of the driver will resolve the typing jump issue. Reinstall the touchpad driver, then on control panel, mouse, in the touchpad settings, there should be options to disable the touchpad while typing. It may be listed as PALMCHECK, or Disable when typing depending on the driver (ALPS or SYNAPTICS) If you are using an external mouse then there also may be options in the touchpad settings to disable when USB pointing device is attached or you can disable the touchpad in device manager as a last resort.

Posted on Oct 03, 2009

  • IQUIT Oct 03, 2009

    What brand/model is the system?

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