Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

Open Question

My Book Essential 1TB says corrupted/unreadable.

I have it set to quick release, so I don't always have to "safely remove hardware". I've had this drive less than a month. AFter the last time I disconnected it, it shows up, but says it is corrupted and unreadable, but I can scan it with my Norton 360, and it shows the names of the files on the drive, so I know the informationis there, I just don'tknow how to get it. Please help

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: WD My Book doesn't show up in My Computer

If yours is like mine it's because someone whipped it without reformatting it. Go to Contorl Panel, System and Maint., Admin Tools, Comp Management, Disk Management. You should see the drive there, but unallocated. Right click on the unallocated portion at the bottom of the screen and choose Simple Volume. Follow the Wisard, choose Quick Format and you've formated your Ex. Hard Drive. It should come up in My Computer now. Congrats!

Posted on Jul 01, 2009

bob_computer
  • 3153 Answers

SOURCE: MyBook doesn't show up in My Computer..

I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply
Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.
If you checked and fixed anything there and still have issues carry on reading.
Go to your control panel and then administrative tools, select Computer Management.
Now select Disk Management and expand the window.
Your drive should be listed here, if not then you need to check your computer hardware has not got any issues before proceeding.
If your drive is listed and says healthy then right click on it an select Properties, click Tools and then Error Checking, Check now, tick the two boxes and then Start.
This will attempt to fix most minor / common errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.
If you drive was listed but did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. When it is done restart your computer and you should be good to go.
If you still have problems with the drive you might want to look at other areas.

Posted on Aug 23, 2009

Testimonial: "That was great thanks. Unfortunately I discovered that there was a hardware malfunction within the external device itself. But thanks for the help!"

bschilz
  • 2049 Answers

SOURCE: I recently reinstalled my OS (Windows XP Media

I can't diagnose the drive issue... but I can offer a reliable and trustworthy data recovery solution that I had to use a year ago. It's Seagate's do it yourself data recovery and will work on your WD drive. So if you can't resolve the issue otherwise, consider this as a recovery option...

https://services.seagate.com/diysoftware.aspx

Posted on Sep 24, 2009

  • 80 Answers

SOURCE: Missing data on my western Digital My Book essential edition

check in your drive option run the disk tools

Posted on Nov 09, 2009

  • 93 Answers

SOURCE: External Harddisk 1TB is not accessible

Open command prompt and run follwing command from c: prompt

chkdsk /f F:

Posted on Mar 20, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Blue screen tells me to disconnect driver. New hardware sign comes up then get blue screen. Restart and press F8 but blue screen returns


f-8 will get you into safe mode,that is basic boot minimum periferals,i would go into safe mode delete drivers,reboot normally and follow instructions for install.good luck!

Jan 08, 2011 | Western Digital My Book Essential 1TB...

1 Answer

Can't turn off Hard Drive


The error means that you are using a file on the external hard drive and that it can not close that file when it is use. You have to close the program that is using the file first.

Example:
Lets go on the assumption that you have your music collection on the external. If you still have your music player running when you try to disconnect, you will be greeting with the same error message.

If the external contains any files that your Operating System uses, you will get this message anytime the computer is on. An example of this can be your "Page File".

Shutting the computer down correctly is your safest bet until you find exactly what file is being used and what program is using it. During shut down, the computer closes any running programs. With no programs running, it will safely disconnect from the external HD because there will be no files in use.

If you manually disconnect it while the file is in use, you could very easily corrupt the file and make it unusable. This is comparable to an Operating System getting corrupted from a computer not being shut down correctly (pulling the power from wall without doing a shut down).

Hope this helps.

May 02, 2010 | Western Digital My Book Essential Edition...

1 Answer

My external hard drive stopped working


The message you have specified appears when the drive has crashed. Right-click on the drive, click format and then choose the quick format option and format it. If it still does not work then use this free software to delete the existing partition and create a new FAT32/NTFS(whichever you prefer) partition. The disk will be formatted during this process
http://download.cnet.com/Easeus-Partition-Master-Home-Edition/3000-2248_4-10863346.html
TO prevent this from happening in future
1)Always use the safely remove hardware before disconnecting the drive
2)Handle it carefully and if you have to carry it somewhere make sure that you put it in a packaging that protects the drive from shock.

Hope this helps,
Sai.

Apr 22, 2010 | Western Digital My Book Essential Edition...

1 Answer

The directory is corrupted and unreadable


The most common cause of this is removing the USB drive without clicking "Safely remove hardware" in the task bar. Especially if data is being written to the drive, this can result in corrupt files and may make the drive unusable.

I'm sorry to say the data may be unrecoverable--ALWAYS make backups!

Two things to try before you write-off the data as lost forever.

One: Try booting the computer in SAFE mode and see if you can pull files off the USB Drive--you may have to give the drive administrative privileges.

Two: Download and run the trial version of the BadCopy data recovery program at this link:

http://www.jufsoft.com/badcopy/

To make the drive usable again, find it in My Computer, RIGHT click on it and click "Format." The choose "Quick" format. A quick format should make it usable again.

If the BadCopy program could find no files to recover: After the quick format, you may be able to pull some of the files off simply in windows. If not, run BadCopy again: It just may find some files after the quick format.

A full format erases ALL data which may remain on the drive. Only use quick format if you expect to recover anything.

Good Luck!


Apr 05, 2010 | Dane-Elec DaneElec 4GB USB Drive Copper...

1 Answer

My book does not communicate with windows 7


One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.
SPECIAL NOTES
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
Hope this gives you the information you need

Bob
Moderator

It would be very decent of you to consider the quality of our experts answers and judge them accordingly as you pass through FixYa.

Thank you

Feb 24, 2010 | Western Digital My Book Essential 1TB...

1 Answer

How to play music straight from my Western Digital My Book Essential 1TB without having to load it on my computer first.


Set your itunes drive to the external WD drive, easy. Itunes -> Preferences -> Advanced -> Store Location -> Set to your external drive

Feb 15, 2010 | Western Digital My Book Essential 1TB...

1 Answer

No writable WD smartware partition found


One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.
SPECIAL NOTES
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
Hope this gives you the information you need

Bob
ExModerator

It would be very decent of you to consider the quality of our experts answers and judge them accordingly as you pass through FixYa.

Dec 28, 2009 | Western Digital My Book Essential 1TB...

1 Answer

Hard drive is not responding, light stays on, no spinning of platters noted


One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.

8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further


10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.

Nov 06, 2009 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Western Digital My Book Essential 1TB External USB 2.0 Hard Drive Logo

Related Topics:

355 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

75822 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...