Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive
I have it set to quick release, so I don't always have to "safely remove hardware". I've had this drive less than a month. AFter the last time I disconnected it, it shows up, but says it is corrupted and unreadable, but I can scan it with my Norton 360, and it shows the names of the files on the drive, so I know the informationis there, I just don'tknow how to get it. Please help
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Posted on Jan 02, 2017
If yours is like mine it's because someone whipped it without reformatting it. Go to Contorl Panel, System and Maint., Admin Tools, Comp Management, Disk Management. You should see the drive there, but unallocated. Right click on the unallocated portion at the bottom of the screen and choose Simple Volume. Follow the Wisard, choose Quick Format and you've formated your Ex. Hard Drive. It should come up in My Computer now. Congrats!
Posted on Jul 01, 2009
I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply
Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.
If you checked and fixed anything there and still have issues carry on reading.
Go to your control panel and then administrative tools, select Computer Management.
Now select Disk Management and expand the window.
Your drive should be listed here, if not then you need to check your computer hardware has not got any issues before proceeding.
If your drive is listed and says healthy then right click on it an select Properties, click Tools and then Error Checking, Check now, tick the two boxes and then Start.
This will attempt to fix most minor / common errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.
If you drive was listed but did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. When it is done restart your computer and you should be good to go.
If you still have problems with the drive you might want to look at other areas.
Posted on Aug 23, 2009
Testimonial: "That was great thanks. Unfortunately I discovered that there was a hardware malfunction within the external device itself. But thanks for the help!"
I can't diagnose the drive issue... but I can offer a reliable and trustworthy data recovery solution that I had to use a year ago. It's Seagate's do it yourself data recovery and will work on your WD drive. So if you can't resolve the issue otherwise, consider this as a recovery option...
Posted on Sep 24, 2009
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