Question about Sony Handycam DCR-PC101E Mini DV Digital Camcorder

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Error code C:21:00

The screen shows the error code C:21:00 along with a yellow drop symbol in the centre of the screen. The tape will not run. The unit is not wet nor has it been anywhere wet. I blasted out the tape mechanism with compressed air and it solved the problem briefly but no it has returned. Anyone have any suggestions?

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  • dhenry22 Oct 05, 2009

    Thanks for the suggestion, I had also tried this solution too. I'll have to try the expensive route now!

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Hi, intro in https://www.youtube.com/watch?v=KhzD7Xf5Rso

Posted on Apr 11, 2013

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Here's link to a picture of typical moisture sensor. clean it with a q-tip and alcohol. (http://www.dvinfo.net/forum/sony-hvr-a1-hdr-hc-series/88013-moisture-condensation-2.html)

Posted on Jul 02, 2010

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Steps to solve
Remove all batteries.
This will reset the camera. If the error happens again, then the camea may need factory service.

Posted on Oct 03, 2009

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