Question about Philips WACS700 Shelf System

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Source+Stop doesnt fix it

When turned on says "booting up" and hangs. When pressed Source+Stop says "firmware is damaged. Restoring a new copy from the backup" and then it hangs.

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When the unit remains at the booting menu it is normally a sign that your Hard drive has failed. The hard drive in the wacs700 seems to run extremely hot, probably due to it's encaged location and poor airflow. It is possible to replace the drive yourself but it is fiddly.

You could send the unit back under warranty or get it repaired.

I charge £50 + cost of the HDD + postage to repair the fault.
No fix = no fee but you will need to pay for return postage. I only replace faulty Hard Drives and don't carry out other fault finding repairs. HDD Choices up to 300GB.

Posted on Aug 28, 2008

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This problem is usually caused by the ribbon cable connection between the front panel and the main unit. Sometimes the problem can be cured by disconnecting both ends of the cable.

The firmware should still be ok in this case.

There are multiple processors in the WACS700 unit, and the problem occurs when they can't talk to each other.

An authorised service agent should be able to sort the problem with a replacement cable.

Posted on Mar 12, 2008

  • David Simpson Jan 14, 2009

    Further to my previous post I have run one of these on the diagnostic system.

    This problem can be caused by 2 things:

    1 - Failed or corrupt hard drive

    Display shows "Booting" and the hard disk can be heard spinning up.

    A faulty hard drive usually makes a regular clicking or clanging noise. In this case a replacement will be the only option.

    A corrupt hard drive will spin up as normal. In this case it be recovered by copying from another hard drive, using proprietry hard drive copying software on a PC.

    2 - Blown inductor on the hard drive power connection.

    This is indicated by "Booting" on the display, and no hard disk noise or activity from the unit.

    This is caused by one of the small black surface mount components failing on the hard drive power plug.

    These can be removed and replaced by a single strand of wire (eg from mains flex) taking care not to touch the wire anywhere else on the board.

    The inductors can be tested by a meter. Normally they should show continuity or zero resistance. have a small number of spare parts for the WACS700, however they are not listed on the site.

    Contact them via the website with any queries.


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I had this problem, what i did was to take the front of the center console and thee was a cable not conected. The cable becomes loose after you remove the front and is a pain to get back on

Posted on Mar 04, 2008

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Posted on Jan 02, 2017

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Did u try restoring Ur BIOS to default settings............

that might help

if it doesnt pls do post back a reply

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Probably corrupt firmware. You can re-load the backup and restore the system.
Press and hold the SOURCE and STOP buttons whilst plugging into the mains supply.

Continue to hold until recovery option appears.

If this doesn't work, then the backup firmware is corrupt too.

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